PBX Operator - Per Diem, Variable

Job Description

Description:

The PBX Operator answers and directs all incoming calls, assists with outgoing calls, internals calls, and overhead paging. Monitors alarm panels, performs various alarm testing, calls codes (red, blue, yellow). Maintains and updates internal phone, extension, and pager lists.

Responsibilities:

Operates telephone switchboard to relay incoming, outgoing, and inter-office calls in a timely, accurate, and professional manner. Maintains an alphabetical file of patients' names, room number, and telephone extensions to expedite relaying of calls.

Pages authorized personnel over the intercom system. Announces close of visiting hours and other notifications.

Records all pertinent information regarding the hospital's telephone network system and notifies telephone carrier and supervisor of any issues and/or malfunctions.

Pages all codes and emergencies and follows proper procedure as established in Fire and Safety Manual and Disaster Plan. Maintains communications center in the event of a Fire and/or a Disaster.

Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times. Ensures the work area is clean, clutter free, and organized.

Qualifications :

Southern Cali Hospital of Culver City

Required Qualifications:

High School Diploma or Equivalent

One year of previous PBX experience

Must demonstrate excellent customer service skills

Must be able to read, write and communicate effectively in English

Understanding of basic medical terminology

Ability to maintain a work pace appropriate to the workload

Ability to multitask

Preferred Qualifications:

Bilingual skills to communicate effectively with patients and families

Previous experience working in a hospital

Pay Rate: Min - $22.30 Max - $22.30

Same Posting Description for Internal and External Candidates