Baseball Operations Intern

Overview:

As a successful Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit. This internship will operate from May 11, 2026 - August 16, 2026.

Responsibilities:

Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards

Assist with rosters, welcome packets, and paperwork before each tournament

Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament.

Work directly with front office personnel to successfully execute all tournaments

Assist with team registration, opening ceremonies, and skills competitions each Sunday

Perform basic grounds crew duties such as field work and filling water coolers

Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash

Assist Concessions and Retail Managers as needed.

Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service

Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand

Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants Required Qualifications:

College student majoring in sport management or related field

Computer skills, particularly in Excel and Word

Excellent verbal and written communication skills

Strong work ethic

Team player who is willing and able to listen and learn

Ability and commitment to work long hours, including weekends, depending on business needs

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