Network Systems Engineer

Network Systems Engineer

Description:

We are seeking a Network Systems Engineer to support monitoring, tool integration, customer support, vendor coordination, and problem resolution within a 24x7 network security operations environment.

This role will develop, maintain, and support systems and third-party integrations using commercial, open-source, and internally developed tools. The position provides direct support to customers during network security-related events and plays a key role in operational security services.

Responsibilities/skills:

Perform network traffic and packet analysis

Conduct network scanning using commercial and open-source security tools

Develop and maintain integrations with third-party network security services

Integrate reporting and monitoring tools with ITSM and log management platforms

Provide real-time incident response support for DDoS and other disruptive network events

Deliver technical assistance and consultation to customers

Develop and maintain technical documentation

Provide operational support to internal teams

Build and maintain dashboards, visualizations, and usage reporting

This position offers scheduling flexibility and participates in an on-call rotation for after-hours and weekend support. Continuing education and professional development are encouraged and supported.

Qualifications:

Bachelor's degree in a related technical field or equivalent experience

2+ years of experience with Python in a Unix/Linux development environment

2+ years of experience with Unix shell scripting

Experience with version control systems (Git or similar)

Exposure to C/C++ programming

Strong written and verbal communication skills

Preferred Qualifications

Experience with IT service management platforms (e.g., ServiceNow or similar)

Experience working in a service provider or large-scale IP network environment

Experience with cloud-based development (AWS or similar)

Experience with log management, SIEM tools, or vulnerability scanners

Relevant networking certifications (e.g., Juniper or similar vendor certifications)

Role Breakdown

Security Operations & Tool Integration - 40%

Coordinate with external security partners and internal teams to integrate security event reporting into the organization's ticketing platform. Develop customer-facing security notifications and maintain security monitoring tools, including packet and flow analysis systems.

Incident Response & Customer Support - 35%

Respond to network security events, including DDoS mitigation and external requests. Work within an ITSM platform to track and resolve incidents. Perform security reporting, auditing, and monitoring.

Documentation & Design Support - 15%

Maintain standard operating procedures, method of procedure documents, and software design documentation. Collaborate with engineering teams on network diagrams and infrastructure documentation.

Other Duties - 10%

Additional responsibilities as assigned.