IT Systems Administrator Intern

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

Free use of our on-site fitness center, gym sports, group exercise classes, and game room

Onsite catering and cafeteria subsidized by OCLC

Health and wellness events

Work environments with individual and team spaces and the latest technology tools

Paid parental leave and adoption assistance

Tuition reimbursement and Public Service Loan Forgiveness eligibility

Company-subsidized pricing on local tickets and memberships Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:

This internship is anything but ordinary. If that's what you're looking for, keep reading. We are seeking an IT Systems Administrator for our internship program. You will work on our Integrated Internal Services team which maintains internal IT infrastructure to support company operations. We work across a broad range of technologies including endpoint administration, identity management, collaboration tools, and product support. Dates for the internship will be from May 18, 2026, to April 23, 2027, working full time during the summer and part-time during the school year (up to 15 hours/week). This role offers a hybrid work environment with three days in-office at our headquarters in Dublin, Ohio.

Responsibilities

Assist in project to standardize endpoint configurations across the organization.

Utilize AI and automation tools to process data and achieve configuration goals.

Collect and present reports on standardization progress.

Assist in remediation of security vulnerabilities, analyze opportunities to improve security posture.

Develop and maintain scripts to automate routine tasks and improve system efficiency.

Provide insights into areas of improvement and potential risks.

Maintain accurate and up-to-date documentation of processes, configurations, and troubleshooting steps.

Attend IIS team meetings, participate in relevant workshops, and contribute to team discussions.

Collaborate with partnering teams to improve processes and end user experience.

Assist in supporting enterprise collaboration tools to ensure smooth operations.

Requirements

Candidates must be currently enrolled as students at the time of the internship.

Working towards a bachelor's degree in computer science, cybersecurity, or related degree.

Strong understanding of Windows desktop operating system (familiarity with Windows Server OS a plus).

Familiarity with MacOS.

Familiarity with PowerShell or Python scripting.

Familiarity with Microsoft Office Suite (Excel).

Strong analytical and troubleshooting skills.

Excellent communication and teamwork abilities.

Enthusiasm for learning and applying new technologies.

Our Interns will also be invited to participate in additional learning opportunities throughout the Summer including "Lunch & Learn" events with executive leadership, volunteer opportunities to give back to local community, and other Intern-only events.

Working Conditions: Normal office environment