Administrative Assistant

Job Responsibilities

The Administrative Assistant will support daily operations by coordinating communication, maintaining records, and assisting both management and field staff.

Key responsibilities

• Dispatch and manage incoming calls with professionalism and accuracy

• Provide administrative support to office and management teams

• Liaise with vendors, clients, and drivers to ensure smooth operations

• Assist with Accounts Payable and Accounts Receivable

• Support lien processing and auction documentation

• Assist with billing reviews, cash handling, and payment verification

• Demonstrate strong customer service, organizational, and problem solving skills

• Maintain and update databases, records, and filing systems

• Exhibit excellent listening, verbal communication, and telephone skills

• Manage time effectively and handle multiple tasks with attention to detail

• Perform additional duties as assigned

Qualifications

• Strong customer service skills and a professional demeanor

• Excellent verbal and written communication skills in both English and Spanish

• Ability to communicate calmly and effectively in fast paced situations

• Basic technology proficiency, including GPS, company software, and mobile devices

• Working knowledge of Microsoft Office Suite

• Knowledge of towing industry practices, costs, and methods is a plus

• Ability to positively motivate and support a team of drivers

Education & Experience

High school diploma or equivalent required

Experience in a busy office setting

Physical Requirements

This role requires frequent use of hands for typing, filing, and handling documents. Occasional physical activity may include lifting or moving up to 20 pounds, stooping, reaching, carrying, pushing, pulling, bending, climbing, and other tasks requiring physical stamina. Good hearing and vision are essential.

Benefits Offered:

Paid Holidays

Two medical plans

Two dental plans

Vision

$15K Employer paid Life and AD&D

Voluntary Insurance plans

401(k) Plan

Short Term Disability

Long Term Disability

Hospital Indemnity

Cancer plan

Accident

PTO

Employee Assistance Program

Sign on Bonus

Employee Referral Bonus

EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications.