Lounge Experience Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.

About the role

Our live music lounge will be a standout destination within the Anguilla social scene — a space where music, atmosphere, and impeccable service come together seamlessly.

As Lounge Experience Manager, you will lead with presence and purpose, ensuring every guest interaction reflects the Four Seasons commitment to personalized, intuitive service. You will inspire and develop your team to deliver experiences that feel elevated, effortless, and memorable.

This role is ideal for a hospitality leader who thrives in a dynamic environment and is passionate about crafting evenings defined by elegance, energy, and attention to detail.

What you will do

Key Responsibilities

Lead the daily operations of the lounge, ensuring service standards are consistently exceptional.

Champion the Four Seasons culture of care, professionalism, and collaboration.

Drive financial performance by managing revenue, controlling costs, and maximizing profitability.

Oversee the beverage programme (requiring extensive bar knowledge), ensuring quality, innovation, and strong commercial results.

Partner with People & Culture to recruit, train, and develop a motivated, high-performing team.

Continuously enhance the guest experience, ensuring the lounge remains a vibrant and desirable destination.

What you bring

Fluent in English, written and verbal. Spanish or another second language would be considered an asset.

Post-secondary education specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.

Must have at least 3-5 years’ previous management experience in a luxury hospitality environment with Forbes Five-Star experience

Ability to promote best practices and set high standards of Food & Beverage excellence

Must be familiar with global food and beverage trends and cuisines.

Passion for learning and teaching

Professionally respected within the field of F&B

Computer savvy with Microsoft Office Suite

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

Schedule & Hours:

• Schedule: Full-Time Rotating Shifts

Availability Required: Flexible and available to work weekdays, nights and weekends

REQ10372394