Residential Manager

Residential Manager

Lead with Purpose — and Make Every Home a Place of Growth and Care

At Grafton Integrated Health Network, we’re guided by a shared purpose: helping individuals with complex needs live meaningful, fulfilling lives. As a Residential Manager, your meaningful impact comes through leading and supporting a team of Direct Support Professionals who provide compassionate, person-centered care in our residential programs. You’ll foster a culture of teamwork and collaboration, ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being. And because we care for you so you can care for others, we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference.

Join us - and experience the deep fulfillment of knowing your work truly makes a difference!

Be part of a team that leads with heart and grit, the Grafton way—where leadership, compassion, and dedication come together to change lives.

The Residential Manager manages direct support professionals (DSPs) to enable them to provide well-rounded, quality services to individuals utilizing evidence-based best practices. Ensures that DSPs provide for the health, safety, welfare and progress of individuals. Guide DSPs in using effective interactions designed to improve well-being, promote progress toward goals, increase independence, and improve overall quality of life. Observe, document and provide meaningful feedback to DSPs to maintain or improve performance to achieve desired results established by the multi-disciplinary and management teams. Collaborate with the Clinical and Medical staff to provide the necessary development of DSPs and to support the goals of the program and organization. Ensure that staffing is adequate; manage PTO, and staffing schedule for assigned program. Manage budget for the assigned program. Reports to Operations Administrator.

ESSENTIAL JOB FUNCTIONS

Interviews and collaborates with Human Resources to hire new employees

Provides and ensures initial employee training, mentors new employees on-boarding experience and ensure on-going employee training and development.

Monitors employee performance and utilizes recognition and feedback models to improve / maintain performance, conducts performance reviews. Provides corrective feedback for employee performance problems that do not improve through coaching

Ensures employees understand their responsibilities to implement residents’ individual plans, and monitors this implementation;

Establishes and maintains positive employee relations

Oversees completion and audits of weekly/monthly paperwork in program

Oversees development and implementation of activity schedules

Manages staffing for assigned program

Manages employee transfers and resignations

In collaboration with nursing staff, monitors that residents receive medication and medical treatment, as prescribed, as well as maintain personal hygiene;

Manages the safety and rights of residents

Manages company vehicle use

Sets expectations and monitors how employees facilitate resident participation in the community

Manages on-call / on-duty responsibilities as assigned;

Participates in a weekly on-call rotation as assigned;

Supports the organization’s Continuous Quality Improvement and Trauma Informed Care approach.

Demonstrates knowledge of the programs current goals and future goals

Demonstrates willingness and ability to propel the program towards these goals

Demonstrates knowledge of overall program budget

Utilizes approved procedures for purchases and cash requests

Manages fiscal budget for the program in coordination with the Operations Administrator

Other duties as assigned by Operations Administrator

MINIMUM QUALIFICATIONS

Bachelor’s degree in social work, psychology or related field; two (2) years of professional experience working with children; one (1) year of residential facility for children or internal equivalency and one (1) year prior supervisory experience preferred OR

High school diploma or a General Education Development Certificate (G.E.D.); minimum of five (5) years professional experience working with children and two (2) years in a residential facility for children or internal equivalency and one (1) year supervisory experience preferred.

Valid Driver’s license

EMPLOYEE BENEFITS:

Caring for You, So You can Care for Others:

Medical, dental and vision

Flexible Spending & Health Savings Accounts

Generous Paid Time Off plan & attendance incentives

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Short-term disability (STD)

Long-term disability (LTD)

Stronger Together: Supporting Your Growth & Success:

Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!

401(k), including an employer match up to $2,500 annually

Education Assistance up to $5,250 annually

As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

If you have issues applying or have any questions about this position, please reach out to us at

Grafton is an equal employment opportunity employer and tobacco-free workplace.