We are currently seeking motivated and reliable individuals for the position of USA Remote Virtual Call Center Representative & Data Entry Operator. This is a fully remote opportunity designed for candidates who are organized, professional, and capable of handling both inbound customer communication and structured digital administrative tasks. If you are looking for a stable USA-based work-from-home role with long-term potential, this position may be ideal for you.
In this role, your primary responsibility will be answering inbound customer calls and responding to general service inquiries. You will provide accurate information regarding accounts, service updates, and general support requests while maintaining a polite and professional tone. Active listening skills are essential to ensure customer satisfaction and proper resolution of inquiries. All interactions must be documented accurately in the company system to maintain organized records.
In addition to call center responsibilities, you will complete data entry assignments such as entering new customer details into secure databases, updating existing records, reviewing digital forms for accuracy, maintaining spreadsheets, and organizing electronic files. Strong attention to detail and confidentiality are critical, as you may handle sensitive information.
Candidates must have access to a reliable computer or laptop, stable high-speed internet connection, headset, and quiet workspace. Basic to intermediate computer skills are required, including familiarity with Microsoft Office, Google Workspace, and email platforms. The ability to work independently, manage time effectively, and meet daily productivity goals is important.
Previous experience in customer service, call centers, tele-support, or administrative data entry is preferred but not required. Entry-level applicants with strong communication skills and a willingness to learn are encouraged to apply. Training and onboarding support will be provided.