Csr

Job Title: Warehouse Customer Service Representative

Location: Atlanta, GA

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Pay: $20/hour

Job Description:

We are seeking a reliable and detail-oriented Warehouse Customer Service Representative to join our team in Atlanta. This role serves as a key link between our warehouse operations and our customers, ensuring orders are processed accurately and inquiries are handled promptly.

Responsibilities:

Communicate with customers regarding orders, deliveries, and inventory status

Process orders, returns, and shipping documentation

Coordinate with warehouse staff to ensure timely and accurate fulfillment

Answer phone calls and emails professionally and efficiently

Resolve customer issues and escalate when necessary

Maintain accurate records in internal systemsQualifications:

Previous customer service experience required (warehouse or logistics experience preferred)

Strong communication and problem-solving skills

Basic computer skills and familiarity with order management systems

Ability to multitask and work in a fast-paced environment

Dependable, punctual, and team-oriented