Program Administrator 2

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

Cash and Food Assistance

Employment Services and Workforce Development

Unemployment Insurance

Adult Protective Services

Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

We will be a leader in customer satisfaction.

We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

We get better at what we do every day.

Office of Child Support

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website.

What You Will Do

In this position, you provide program direction by assisting and/or relieving the Deputy Director of various administrative duties, as well as act as a liaison between the Deputy Director, Assistant Deputy Directors, Bureau Chiefs, and management staff.

Responsibilities

Analyze and evaluate OCS programs, policies, and procedures to ensure compliance.

Respond to OCS operational programmatic issues and needs of staff.

Assist in defining and implementing departmental goals and objectives in relation to goals of agency.

Respond to complex and/or confidential correspondence.

Assist in the development and implementation of OCS internal policies and procedures.

Serve as OCS liaison regarding personnel related actions.

Manage business functions of the office.

Recommended Skills

Ability to collaborate with others as well as work independently.

Analytical and problem-solving skills.

Strong written and verbal communication skills.

Operation of personal computer and software applications, including Microsoft Office 365 applications.

Ability to handle competing priorities and remain composed in a fast-paced environment.

Must be solution oriented with forward focus thinking to solve problems that are not always defined.

Challenges

You will sometimes have a workload with competing priorities.

Schedule\: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7\:00 a.m. and 6\:00 p.m.

Location\: James A. Rhodes State Officer Tower - 30E Broad Street, 31st Floor, Columbus, OH 43215

Travel\: May be required to travel for occasional meetings, training, or other operational needs.

PN(s)\: 20043153

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

The ideal candidate, at minimum, must have the following\:

Option 1:

Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.

Option 2:

Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.

Option 3\:

4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.

Option 4:

1 yr. exp. as Program Administrator 1, 63122.

Option 5:

Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $32.35 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$32.35

$34.18

$36.01

$38.00

$40.11

$42.30

$44.03

$46.09

Annual

$67,288

$71,094

$74,901

$79,040

$83,429

$87,984

$91,582

$95,867

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.