Office Manager

Job Description

DLL Landscaping & Tree Service is a solutions-based company delivering comprehensive commercial landscaping, grounds maintenance, total tree care services, and snow and ice management throughout Central Ohio.

We are seeking a detail-oriented and charismatic professional to join our office team! The Office Manager is responsible for overseeing the day-to-day administrative operations of the office, ensuring efficiency, organization, and a smooth workflow across departments. This role manages accounts payable, accounts receivable, payroll, employee attendance, vehicle maintenance program, and office inventory. The Office Manager will support leadership with scheduling, coordination, reporting, and office systems. The right candidate for this role will maintain a professional and productive work environment, will aid in process improvement, and will serve as the central point of contact for current and potential clients and partners.

General Duties and Tasks

Client and vendor facing, serves as central point of contact for the office

Monitor General Info Box emails and Voicemails

Update and record attendance and paid time off in real time

Collect weekly payroll hours to be submitted

Ensure all vendor payments are made weekly as directed

Reconcile payments made daily vs. unpaid invoices

Run aged report and follow up with overdue customers outside terms

Review monthly expense questions from Bookkeeper and provide needed answers

Collect KPI results and post on the Metrics Chart

Take notes at weekly meeting and distribute to all attendees

BMV Vehicle Registration

Accurate record keeping related to hours spent on tasks by mechanics in the shop

Enter and maintain timely records for all vehicles as provided by Shop Manager

Daily processing and distribution of mail

Office inventory management

Various reporting and projects as needed or directed by management

Requirements

Education

A high school diploma or GED is a minimum requirement.

Certifications

A working knowledge of QuickBooks, Microsoft Office software, especially Excel, Google Workspace, LMN Software or other CRM experience (helpful)

Experience

Previous administrative and office management experience, landscape/service industry preferred

Physical Requirements

Ability to sit for at least 60 minutes at a time and be willing to walk distances in order to complete tasks and assist other employees

Ability to lift moderate to heavy objects up to 20 pounds unassisted

Ability to perform repetitive motions

Character Traits

Professional, clear, specific and explicit communications, both written and verbally, with customers, fellow employees, and Owners

Effective time management skills with Can Do Attitude: Positive, Helpful and Energetic

Extreme attention to detail

Effective time management

Ability to work independently with little direction

Strong Character with Enthusiasm and a Sense of Urgency

Punctual for all scheduled shifts

High level of integrity, consistency, and treats all customers, fellow employees and owners fairly and with respect.

Bi-lingual Spanish/English Preferred

Working Conditions

The working conditions for this position can be noisy. The successful employee must be able to function with noise interruptions

Full-time