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Shift Associate

Company:
Western Management Inc
Location:
Mentor, OH, 44060
Posted:
March 22, 2026
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Description:

Job Description

Part-time and Full-Time options available!

Why You’ll Love Working with Us:

Flexible scheduling

Career growth opportunities

Competitive base pay plus commission opportunity

Employee recognition

Health, dental, vision and life insurance

401k match

HSA plans

Paid time off and holidays

SHIFT ASSOCIATE ESSENTIAL DUTIES AND RESPONSIBILITIES

Willingly provide superior customer service levels that exceed customer expectations while staying within company policies and guidelines.

Assist customers in choosing their wash package and guiding their entrance into the wash.

Present a warm, friendly, knowledgeable and professional image to customers.

Answer customer questions accurately both over the phone and at the wash.

Maintain the wash equipment, facility and grounds all while serving customers throughout their wash experience.

Other duties as assigned.

Physical Functions:

Able to work in a fast-paced environment with urgency.

Effectively communicate, detect, converse with, discern, convey, express oneself and exchange information.

Frequently moves and lifts up to 50 lbs.

Able to work and commute in all weather conditions.

Regularly required to use hands/fingers to operate an access machine or telephone

Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers. Regularly bends and crouches to repair car wash equipment.

Continual standing, moving, and walking for consecutive hours during shift.

Regularly speaks and listens on the phone and in person, to a customer and fellow employees.

EDUCATION and/or EXPERIENCE

High school diploma; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Repair/Maintenance, Sales, Customer Service and branch management operation knowledge and skills are desired.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

MISCELLANEOUS

The employee is required to have an acceptable driving record, in line with the stated Company Policy, and they must have a valid driver’s license in the state in which they are employed with the Western Management Companies.

The employee must comply with all aspects of Western Management’s Drug Free Workplace Policy.

A background check is required as a condition of employment.

Part-time

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