Service Writer

Job Description

Action Sports is looking to add a Service Writer to its rapidly growing business. We are a family owned and operated business in Southwest Minnesota and have served the area for 30 plus years

Responsibilities

Greet customers and determine needs and describe instructions on work orders for technician.

Schedule service with customers and distribute work for technicians

Works with manufacturers on warranty approvals for covered repairs

Demonstrate effective verbal and written communication skills

Ability to multi-task, prioritize, and manage time effectively

Schedule, coordinate and follow-up on sublet repairs

Communicate with the customer during repairs and coordinate customer pick-ups or deliveries

Follow communication procedures, guidelines and policies

Ability to work Saturdays

Requirements

· Experience as a Service Writer or similar role in a power sports or automotive setting.

· Strong communication skills to interact with customers effectively.

· Knowledge of automotive systems, including brakes, suspensions, & shocks

· Ability to work collaboratively with mechanics & technicians to ensure accurate service delivery.

Qualifications

· Must have sustained experience at previous employer

· Must have a valid driver’s license

· Must excel at interacting with customer via phone, text, email, and in person.

· Must have a high level of self-motivation and organization.

What We Offer

· Rotating Saturday Schedule

· 8:00 – 5:30 work day

· 8:00 – 2:00 Saturday

· Closed All Major Holidays

· Competitive Pay

Apply online or contact Chris Zent directly to apply.

Job Type: Full-time

Benefits

• 401(k)

• Employee Discount

• Health Insurance

• HSA Available

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Short Term & Long Term Disability

• Vacation Time

Experience:

• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Required)