Client Services Coordinator

Job Description

AmeriBest Home Care, a Top 5 provider in Pennsylvania, has an opening for an enthusiastic and results-oriented Client Services Coordinator in our Harrisburg, PA location. If you’re looking for an exciting opportunity with rapid advancement potential, then AmeriBest may be the company for you.

The Client Services Coordinator will drive growth by delivering exceptional customer service to our clients and caregivers. Duties will include sourcing and staffing caregivers, developing client and caregiver relationships, and managing schedules.

Responsibilities:

Drive business growth through staffing caregivers to provide quality home care

Manage coordination of care for AmeriBest Home Care clients

Deliver exceptional and compassionate customer service and problem resolutions

Source and recruit caregivers as needed to meet client service requests

Communicate effectively with clients, caregivers, referral sources and managed care organizations

Be a team player with all AmeriBest departments

Participate in the on-call rotation

Prepare reports as requested

Qualifications:

Goal-oriented with a positive, upbeat attitude

Prior experience in customer service, sales, recruiting, and/or home care preferred

Excellent verbal and written communication skills

Able to prioritize daily tasks and handle multiple responsibilities

Sense of urgency and adaptability to changing priorities

Demonstrated record of goal achievement and responsibility

Able to build and maintain strong relationships with caregivers, clients, managed care organizations and referral sources

Strong computer skills; HHAeXchange experience preferred

Bilingual (Spanish & English speaking) preferred, but not required

Associate degree or Bachelor degree preferred, but not required

AmeriBest Offers:

Competitive pay with incentive bonuses

Advancement opportunities

Medical / Dental / Prescription / Vision

Paid time off

401(k)

Tuition reimbursement

About AmeriBest Home Care:

As one of the largest and most respected providers in Pennsylvania, AmeriBest Home Care strives to become the provider of choice for home and community-based services by placing the needs of our clients as our highest priority.

Full-time