Senior DevOps / SRE Incentives & Customer Engagement

We are seeking an experienced Senior DevOps / Site Reliability Engineer to ensure the performance, reliability, and scalability of our platforms. You will be responsible for building and maintaining the infrastructure, monitoring systems, troubleshooting issues, and implementing automation to improve operations.

Responsibilities

• Design, build, and maintain infrastructure and automation pipelines to deliver reliable web services.

• Troubleshoot system, network, and application-level issues in a proactive and sustainable manner.

• Implement CI/CD pipelines using tools such as Jenkins or equivalent.

• Conduct service capacity planning, demand forecasting, and system performance analysis to prevent incidents.

• Continuously optimize operations, reduce risk, and improve processes through automation.

• Serve as a technical expert to introduce and adopt new technologies across the platform.

• Participate in post-incident reviews and promote blameless problem-solving.

Mandatory Qualifications

• Bachelor’s degree (BS) in Computer Science, Engineering or related field, or equivalent work experience

• Experience deploying and managing large scale internet facing web services.

• Experience with DevOps processes, culture, and tools (e.g., Chef and Terraform) (5 years +)

• Demonstrated experience measuring and monitoring availability, latency and overall system health

• Experience with monitoring tools like ELK

• Experience with CI/CD tools, such as Jenkins for release and operation automation

• Strong sense of ownership, customer service, and integrity demonstrated through clear communication

• Experience with container technologies such as Docker and Kubernetes

Preferred Qualifications

• Previous work experience as a Java application developer is a plus

• Experience provisioning virtual machines and other cloud services. e.g. Azure or Google Cloud

• Experience configuring and administering services at scale such as Cassandra, Redis, RabbitMQ, MySQL

• Experience with messaging tools like Kafka.

• Experience working in a globally distributed engineering team

Languages

• English: Fluent

• Japanese: Optional / a plus

Work Environment

• Fast-paced, dynamic global environment with collaborative teams across multiple locations

Salary: ¥6.5M – ¥9M JPY per year

Location: Hybrid (4 days in the office, 1 day remote)

Office Location: Tokyo, Japan

Working Hours: Flexible schedule with core hours from 11:00 AM to 3:00 PM

Visa Sponsorship: Available

Language Requirement: English only

Apply now or contact us for further information: