Remote Customer Support Representative

BrightPath Solutions is seeking a friendly and detail-oriented Customer Support Representative to assist customers via phone, email, and live chat.

Responsibilities

Respond to customer inquiries in a timely and professional manner

Resolve product or service issues

Document customer interactions in CRM systems

Escalate complex issues to appropriate departments

Maintain high customer satisfaction ratings

Requirements

1+ year of customer service experience

Strong written and verbal communication skills

Reliable high-speed internet connection

Comfortable using CRM and helpdesk tools

Ability to work independently

Benefits

Flexible schedule

Paid training

Performance-based bonuses