Technical Program Manager in Mumbai, Kochi, Bangalore

Industry: Banking

Preferred Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Functions: Program and Project Management

Working Days: 6

Location: Mumbai, Kochi, Bangalore

Key Responsibilities:

â— Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

â— Project Management: Lead the end-to-end implementation of Osfin's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

â— Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging Osfin's platform. Utilize process mapping and data analysis to drive continuous improvement.

â— Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of Osfin's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

â— Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

â— Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

â— Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

â— Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

â— Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

â— Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

â— Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

â— Proven expertise in financial operation processes and related software solutions is a plus

â— Proficiency in developing business intelligence solutions or with low-code tools is a plus

Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying.

Should be in Reconciliation or Automation ( Projects related to automation )

Should have Worked on big datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

Preferred Companies -

Indus Insights

Fractal Analytics

Clari5

Zoho Corporation

Infibeam Avenues Limited

Sigmoid

MathCo (formerly TheMathCompany)

LatentView Analytics

ZS Associates

Capgemini India

EXL

HighRadius