We are looking for a Windows Engineer - This position is open only to candidates based in Latin America.
Archie Labs builds smarter software by combining AI and expert human teams. We help companies move from concept to production-ready systems faster using agentic AI, AI-powered product discovery, and strong engineering execution.
At Archie Labs, youll work in a people-first environment built around autonomy, ownership, and continuous learning—partnering closely with clients and technical teams to deliver real solutions, not just plans.
Responsabilities
Investigate, fix, test solutions and roll out Windows problems in images
App packaging
QA
Help with custom image preparation
Patching
Windows desktop preparation, layout, security, etc
Cloud health, maintenance and troubleshooting/fixing
Support
Producing reports
Daily class launch & operation checks (until we automate desktop launching)
Experience and Skills
4+ years of experience
Low level Windows OS knowledge (registry, troubleshooting (SysInternals tools), security, networking (Windows level, eg firewall, troubleshooting), logon process, service configuration)
Windows desktop (virtual or physical) support experience
Don't really need to know any specific (Microsoft) products other than Windows itself
English proficiency: B2 or higher
This position is open only to candidates based in Latin America
Nice to have:
VDI/SBC/EUC experience
GCP operational experience
Azure operational experience
Scripting/coding experience
Compensation & Benefits
Contractor Modality
Compensation paid in US dollars
Participation in innovative, high-impact initiatives
People-centric culture with autonomy and continuous learning
10 days PTO
Observe all holidays in your country
Compensation & Benefits
Contractor Modality
Compensation paid in US dollars
Participation in innovative, high-impact initiatives
People-centric culture with autonomy and continuous learning
10 days PTO
Observe all holidays in your country