System Support Analyst (Maximo, Cognos, SQL) in Columbus, OH, Direct

System Support Analyst (Maximo, Cognos, SQL) in Columbus, OH, Direct Utility client, Long term. Columbus, Ohio, United States

Indotronix is seeking a System Support Analyst in Columbus, OH, for our direct client

Job Title: System Support Analyst - (Maximo,Cognos, SQL)

Location: Columbus, OH

Duration: 12+ Months (Contract to hire)

Pay Rate: $43 to 45/hr on W2 (Open)

">Maximo Purchasing modules experience (Purchase Requisition, Purchase Order, Purchase Contract) is a must.

Manager prefers candidates with a required Bachelor's or Associate's degree with the required years of experience.

Bachelor's degree with 4 years of experience or Associate's degree with 6 years of experience.

"> Job Summary:

Work under some supervision: support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.

Identify research and resolve data, system, and business integrity issues. Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.

Assist with the development of procedures, quick reference guides, and presentations to communicate system functionality, issues, and resolutions. Gather and analyze data for use in business cases and cost justifications.

">1) Maximo Purchasing modules experience (Purchase Requisition, Purchase Order, Purchase Contract) is a must.

2) Ariba Commerce Automation Network and EDI experience is preferred.

3) Working knowledge of Cognos or SQL Query writing is a must.

4) ServiceNow and Jira experience is a plus.

5) Maintain technical industry knowledge, an understanding of Client regulatory/legal/financial guidelines, and a working knowledge of business unit processes and procedures.

6) Possess the team-oriented and self-motivated qualities necessary to be an effective facilitator and participant in business unit process improvement initiatives.

7) Provide advanced-level system support and subject matter expertise.

8) Learn and adopt SCPFO "lean" initiatives and assist in the continued improvement of processes and application usage.

9) Respond to user questions such as performance testing, data integrity, problem analysis, and issue resolution.

10) Demonstrate excellent verbal and written skills to communicate with business unit personnel in advance of any changes to application functionality, systems status, and outage schedules.

11) Demonstrate an advanced level of knowledge of MS-Office skills and reporting.

12) Prepare reports for the purpose of troubleshooting and data integrity analysis. Record and track system issues through final resolution.

13) Effectively communicate and collaborate with leadership, business unit personnel, their customers and suppliers in order to promote the most efficient and effective use of business unit applications.

14) Supply Chain, Procurement, and Fleet experience is preferred.

">ESSENTIAL JOB FUNCTIONS:

1)Support the communication and collaboration with SCPFO personnel, its customers, business units, and cross-functional teams in the testing and support of SCPFO applications.

2)Support SCPFO systems, electronic commerce functionality, and other forms of technology.

3)Be knowledgeable of current system technologies and assist with the implementation and support of new technologies.

4)Identify system problems and issues, leverage all available data sources, including subject matter experts internal and external to the organization, to resolve system issues in accordance with established procedures and controls.

5)Participate in focus groups and process improvement initiatives in order to prioritize and escalate system issues for resolution.

6)Assist with running pre-defined reports to research and resolve data, system, and business process integrity issues.

7)Gather data and prepare basic test scripts to support the application production migration process.

8)Assist with the development of procedures, quick reference guides, and other documentation to communicate system functionality, issues, and resolutions.

9)Analyze data obtained from systems and reports for use in business cases and cost justifications.

10)Develop presentations for reporting progress on specific initiatives and to promote the most efficient use of technology.

"> Minimum Requirements:

Education:

"> Experience:

Minimum of 4 years of systems support-related experience (in addition to any experience identified above).

"> Other Requirements:

1) Be familiar with SCPFO-related systems and technology.

2) Learn the basic principles of Client policies, procedures, and controls.

3) Understand the components of the organization and its stakeholders.

4) Possess team-working skills such as collaboration, commitment, active listening, and acknowledgement; have the ability to identify stakeholders.

5) Seek to broaden knowledge in areas of the company and industry that will complement acquired expertise.

6) Demonstrate excellent verbal and written skills.

7) Demonstrate the highest standards of ethical behavior and support the Company's Corporate Code of Conduct.

8) Demonstrate a moderate level of knowledge of MS-Office skills.

"> Indotronix Commitment: A Safe and Inclusive Workplace" - Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Indotronix Commitment to Pay Equity - At Indotronix, we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts - a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.