End User Computing (EUC) Manager

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Job Title:

End User Computing (EUC) Manager

Department:

Health System Shared Services Technology Deployment

Position Summary

The End User Computing (EUC) Manager is responsible for the strategy, delivery, and operational excellence of all end-user devices and services, including desktops, laptops, mobile devices, peripherals, and virtual endpoint technologies. This role leads the teams and platforms that enable a secure, reliable, and high-quality computing experience for employees across the organization.

Manages teams responsible for cloud computing, automation, operations, maintenance, and support of OSUWMC end-user computing environment.

Provides supportive leadership for product release planning, design, development, operational readiness, and support led by the digital experience product team.

Serves as a technical leader overseeing all Windows, MAC, iOS operating systems support, maintenance and upgrades across all managed devices.

Coordinates initiatives across multiple departments, service lines, platforms, and administrative interfaces related to endpoint device management including desktops, laptops, WOWs, iPhones, iPads.

Support and development of existing and new delivery tools in Altiris, WorkSpace One, SCCM with a migration strategy to Microsoft InTune.

Leads high-risk, high-impact projects, evaluates new and existing technologies, and aligns IT strategy with evolving business needs.

Recognized organization-wide as a subject matter expert and a key resource for resolving the most complex initiatives.

Minimum Qualifications

Bachelor’s degree and 5 years of relevant experience.

Additional Information:

Our Comprehensive Employee Benefits Include:

An array of retirement plan options, each with a generous employer contribution.

Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

Paid vacation and sick leave, including short and long-term disability and paid parental leave.

Get the most out of the Public Service Loan Forgiveness program.

And much more!

Location:

Ackerman Rd, 640 (2432)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

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