Systems Admin/Analyst

Job Title: Epicor Systems Administrator / Systems Analyst

Location: On Site

Employment Type: Full Time

About the Role

We are a growing manufacturing company seeking an experienced Systems Administrator/Analyst to support, enhance, and optimize our Epicor ERP environment. This individual will play a key role in system functionality, user training, system upgrades, performance reporting, and the implementation of new features that improve operational efficiency.

Key Responsibilities

Administer, support, and enhance the Epicor ERP system, ensuring optimal performance and reliability.

Analyze existing system functions and recommend enhancements to improve workflows across manufacturing, supply chain, finance, and operations.

Collaborate with department leaders to gather business requirements and translate them into technical solutions within Epicor.

Conduct end user training to improve user adoption, system knowledge, and operational efficiency.

Assist with ERP system upgrades, patches, module rollouts, and the implementation of new features.

Develop and maintain reports, dashboards, BAQs, BPMs, and other analytics tools to support data driven decision making.

Troubleshoot system issues, coordinate with Epicor support when necessary, and implement long term solutions.

Support project management activities for system-related initiatives, including planning, testing, documentation, and go live support.

Maintain data integrity, security permissions, and system configuration documentation.

Required Qualifications

2–5+ years of hands on Epicor ERP experience in a manufacturing environment.

Strong understanding of ERP workflows, manufacturing processes, inventory, purchasing, and production modules.

Experience with Epicor tools such as BAQs, BPMs, SSRS reports, dashboards, DMT, and user security.

Ability to train end users at various technical skill levels.

Experience participating in or leading ERP upgrades, module implementations, or enhancement projects.

Strong analytical, troubleshooting, and communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Experience working in discrete manufacturing or similar production-based industries.

Knowledge of SQL or related reporting tools.

Project management experience (formal or informal); PMP is a plus but not required.

Experience in business process mapping and continuous improvement initiatives.