Modern Collaboration IT Architect / Consultant 1
Description:
Schedule: Full-time
What you'll do
Creates and edits IT artifacts such as architecture diagrams, policies, procedures, standards, guidelines, and best practices, with a primary focus on the M365 Modern Collaboration product stack.
Leads and documents complex initiatives aimed at improving organizational frameworks, ensuring full alignment with M365 best practices.
Serves as an expert within the M365 ecosystem, specializing in Modern Collaboration. This role emphasizes solution design, publishing enterprise artifacts, and guiding adoption of best practices across Exchange Online, SharePoint Online, OneDrive, and Teams.
Leads comprehensive reviews of M365 Modern Collaboration architecture, ensuring strict alignment with enterprise compliance frameworks and integrating advanced data protection measures, including classification, labeling, and encryption.
Architects and provides strategic guidance on solutions for core collaboration platforms—Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online—ensuring all implementations adhere to organizational objectives and industry best practices.
Publishes and maintains authoritative enterprise artifacts, including architecture diagrams, policies, standards, and governance guidelines, to promote consistent adoption and effective management of modern collaboration technologies.
Directs feature implementation and oversees rollout of M365 collaboration services, incorporating emerging capabilities such as Copilot and integrated applications, while driving user adoption and delivering targeted training programs.
Collaborates with IT leadership and key stakeholders to define requirements and procurement strategies, ensuring proposed solutions meet organizational needs for scalability, compliance, and interoperability.
Represents ISD to lead, coordinate, or support IT projects, ensuring alignment with M365 initiatives.
Ensures communication is easily understood by intended audiences, including nontechnical staff, particularly in the context of M365 services & solutions.
Provides, revise, &/or vet focused research for M365 collaboration identity services & security practices.
Mentors & provides knowledge transfer to other IT staff, focusing on M365 core skills & best practices.
Seeks feedback from IT staff to continuously improve M365-related processes & solutions. Seeks to develop expertise in project management methodologies, particularly those relevant to M365 deployments & migrations.
Seeks to develop advanced leadership skills; works to improve leadership capabilities within the context of managing M365 environments.
Continually self-assesses to ensure up-to-date knowledge & skills in M365 administration, security, & compliance.
AD Audit: Conducts comprehensive AD audits to ensure compliance with security policies & best practices within the M365 environment.
ADFS: Implements & manages ADFS to enable secure single sign-on (SSO) for cloud & on-premises applications.
Cloud PKI: Designs & manages Cloud PKI solutions to secure communications & authenticate users & devices in the cloud.
Disaster Recovery (AD): Develops & implements disaster recovery plans for Active Directory to ensure business continuity during failures or cyberattacks.
Entra: Manages & secures Entra ID (formerly Azure AD) to provide robust identity & access management for Microsoft 365 environments.
ID/CSS Domains & Forest: Manages ID/CSS domains & forests to ensure secure & efficient identity management across the organization.
Internal PKI: Designs & maintains internal PKI infrastructure to support secure communications & authentication within the organization.
MIM Administration: Administers Microsoft Identity Manager (MIM) to manage user identities, credentials, & access within the organization.
Copilot for M365: Manages & utilizes Copilot for M365 to streamline daily admin tasks with AI-powered insights, natural language queries, & automation.
Disaster Recovery (M365): Develops & implements disaster recovery plans for Microsoft 365 services to ensure business continuity during failures or cyberattacks.
Microsoft 365 Administration: Administers Microsoft 365 environments, including managing users, licenses, & services to ensure optimal performance & security.
Microsoft 365 Licensing: Manages Microsoft 365 licensing, including tracking license usage, optimizing license allocation, & ensuring compliance with licensing agreements.
Minimum Qualifications:
Education Core undergraduate program in Computer Science or Information Systems or equivalent work experience. AND Experience Minimum 4 years combined work experience in any combination of the following: assisting with development and updates to the strategic Information Technology plan, participating in work groups to author Information Technology plan by discipline/program team and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design for assigned discipline/program team (e.g., software development, infrastructure, database administration, security) including 2 years technology related work experience as specified by the agency position description and vacancy/job posting.
Primary Technologies: Microsoft 365 Core and M365 Purview & Defender
Job Skills: Information Technology
Knowledge:
Oral & written communication tools & techniques
Customer support & personal service
State & agency policy, procedures & applicable laws*
Mathematic principles relative to assigned area in IT
Vision, mission & goals of agency*
IT principles, methods & practices in assigned specialty area
Technical writing & documentation practices
Agency network design & infrastructure
Cost-benefit analysis methods
Technology design
Skills:
Service orientation
Critical thinking complex problem solving, judgment & decision making
Assuring quality
Identifying & specifying business requirements & developing & interpreting policy
Strategies governing the planning & delivery of IT services.
Abilities:
Prepare meaningful, accurate & concise reports
Stay abreast of current technologies in area of IT assigned.