Microsoft Solutions Architect - Collaboration

About Us

At SHI International Corp, we've been transforming organizations through innovative technology solutions since 1989. As a $15 billion global IT service provider, over 17,000 organizations trust our personalized approach in navigating the technology landscape. Our diverse team of 6,000 employees is at the heart of our success.

Joining our team offers you:

A strong commitment to diversity as a leading minority- and woman-owned enterprise in the U.S.

Opportunities for continuous professional development and leadership growth.

Comprehensive health, wellness, and financial benefits for you and your family.

Access to state-of-the-art facilities and technology to support your success, whether you are in the office or working remotely.

Job Summary

We are seeking a Microsoft 365 Collaboration Solutions Architect to implement advanced Microsoft 365 workloads such as Microsoft Teams, SharePoint Online, and others for our diverse clientele. You will work closely with fellow Solutions Architects to ensure seamless installation and deployment of Microsoft 365 technologies.

This role offers the flexibility of a remote work arrangement, with your home office setup determined by SHI management.

Role Description

Implement and optimize Microsoft 365 technologies, including:

Microsoft Teams

SharePoint Online

OneDrive for Business

Microsoft Power Platform

Microsoft Viva

Advise customers and partners on best practices for successful Microsoft 365 deployments

Migrate and deploy various Microsoft 365 workloads, ensuring adherence to SHI's established standards

Analyze and gather environment discovery data using our developed tools and scripts

Create and maintain documentation for customer Microsoft 365 environments and integrations

Support Solution Architects in project tasks related to Microsoft 365 migrations and consolidations

Engage with clients regarding Microsoft 365 technology during consultation sessions

Collaborate with the delivery team on project tasks to ensure accountability and successful outcomes

Document best practices, lessons learned, and guidance for clients and internal teams

Work with the sales team to identify and capitalize on opportunities through discussions and proposals

Lead the formulation of Statements of Work (SOWs) aligning with client needs and business goals

Drive revenue growth within the professional services team by recognizing new opportunities and refining service offerings

Collaborate with partner teams to develop lucrative service solutions

Coordinate with SHI sales teams to ensure a unified approach to service delivery and customer relations

Contribute to the practice's growth by identifying opportunities, driving innovation, and establishing standards for superior service delivery

Build and maintain strong relationships with key clients and partners to ensure satisfaction and retention

Provide expert insights on service delivery trends, best practices, and technology innovations

Evaluate current business processes and suggest improvements based on industry trends

Oversee the evaluation and selection of hardware and software standards, providing technical recommendations

Stay updated on new technologies and frameworks, phasing out outdated solutions where necessary

Behaviors and Competencies

Problem-Solving: Identify and address complex issues proactively, collaborate for solutions, and ensure successful outcomes.

Communication: Effectively convey complex concepts to varied audiences and facilitate inter-team communication.

Adaptability: Guide teams through change, fostering a culture of innovation.

Leadership: Manage complex projects, encouraging collaboration in decision processes.

Teamwork: Build and manage dynamic teams, ensuring effective communication.

Self-Motivation: Take initiative on personal and professional projects while collaborating to achieve results.

Skill Level Requirements

Proficient in managing projects to successful completion - Intermediate

Adept at managing technical project specifications through stakeholder engagement - Intermediate

Capable of designing and developing robust systems and solutions - Intermediate

Experience in scripting and coding for task automation - Intermediate

Understanding of infrastructure components and orchestration tools - Intermediate

Skilled in drafting detailed Statements of Work (SOWs) - Intermediate

Significant experience in large-scale IT projects - Intermediate

Other Requirements

Bachelor's degree in Computer Engineering or related field, or equivalent professional experience

5+ years of experience in solutions architecture or software engineering

5+ years of progressively responsible technical experience

3+ years of experience designing and integrating Microsoft Collaboration technology

3+ years of experience migrating Microsoft Collaboration technology

3+ years of experience in automation and deployment scripting

Willingness to travel occasionally

The base salary for this position ranges from $110,000 to $150,000, with estimated on-target earnings (including salary and bonuses) between $150,000 and $180,000. Compensation varies based on skills, experience, and market location. Benefits include medical, vision, dental, 401K, and flexible spending.

We are an Equal Opportunity Employer - M/F/Disability/Protected Veteran Status.