System Administrator (Ref: 18133)

Position: System Administrator (Ref: 18133)

Location: Glenn Allen, VA 23060 United States

Duration: 7 Months 8 Days - Contract

Openings: 1

Deadline: 02/27/2026

Pay Rate: $41.84/hr.

Description:

***Local Candidates

***Hybrid

We are seeking a System Administrator that provides senior-level enterprise IT operations support, including system monitoring, batch processing, incident response, and production support.

Roles and responsibilities:

• Coordinates with technical teams to ensure system availability, stability, and timely issue resolution.

• Provides advanced operational and service desk support by responding to production problem reports, service requests, and project-related operational needs.

• This includes researching complex issues, communicating status and next steps to stakeholders, documenting activities in service management systems, and ensuring issues are resolved in accordance with established workflows and timelines.

• The contractor maintains and updates operational documentation, including runbooks and playbooks, to ensure procedures remain accurate and effective.

• The role also involves consulting with application support, development, and operations teams to support system changes, new functionality, deployments, and ongoing production readiness.

• This includes reviewing technical documentation, identifying operational risks, and communicating potential impacts to management.

• Participation in a 24x7 on-call rotation is required as part of a team-based operations model.

• The contractor is expected to manage multiple priorities, work independently with minimal supervision, communicate clearly with technical and non-technical stakeholders, and consistently demonstrate sound judgment, professionalism, and customer service orientation.

Required / Desired Skills

• Enterprise systems monitoring and incident response across Linux and Windows environments. (Required 5 Years)

• Production operations support for online, batch, and file transfer systems. (Required 5 Years)

• Batch job scheduling, execution, and failure analysis using enterprise schedulers such as BMC Control-M or equivalent. (Required 3 Years)

• Root cause analysis and troubleshooting of system, application, and infrastructure issues. (Required 5 Years)

• ITIL-aligned operational support, including incident, problem, and service request management. (Required 3 Years)

• Service desk and customer support skills, including clear communication of technical issues to non-technical stakeholders. (Required 4 Years)

• Operational documentation development and maintenance, including runbooks and playbooks. (Required 3 Years)

• Ability to work independently while coordinating with cross-functional technical teams. (Required 5 Years)

• Strong written and verbal communication skills for documenting issues, workflows, and resolutions. (Required 5 Years)

• Ability to support a 24x7 operations environment, including on-call rotation. (Required 3 Years)

• UNIX / Linux administration experience, including CRON scheduling and shell scripting (BASH, Perl). (Highly Desired 3 Years)

• Familiarity with enterprise monitoring and alerting tools. (Desired 2 Years)

• Experience supporting large, multi-user enterprise environments. (Desired 2 Years)

• Knowledge of application lifecycle support and production readiness practices. (Desired 3 Years)