Bilingual Receptionist/Customer Care Associate

Job Description

We are seeking a professional, customer-focused bilingual Receptionist/Customer Care Associate to serve as the first point of contact for visitors and callers supporting executive and administrative offices. This role is ideal for someone who is polished, reliable, and thrives in a fast-paced, professional environment.

Key Responsibilities

Greet visitors professionally and direct them appropriately

Answer and route incoming calls via a multi-line switchboard

Accurately take and deliver messages in a timely manner

Provide information on venues, events, and directions

Sort and distribute mail; perform light administrative tasks

Serve as backup administrative support as needed

Required Skills & Qualifications

High School Diploma or equivalent

Minimum 1 year of receptionist or front-desk experience in a professional office

Strong verbal and written communication skills

Excellent customer service and interpersonal skills

Ability to multitask, stay organized, and maintain professionalism

Punctual, dependable, and detail-oriented

Hospitality or venue experience is a plus.

Why Apply

Professional office environment

Opportunity to support high-profile venues and leadership teams

Stable schedule with consistent responsibilities

Company Description

In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.