AOG Desk Coordinator

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Key Responsibilities

Customer Relationship

Manage administrative and operational matters for the Airfreight department

Oversee daily coordination of Aircraft on Ground (AOG) shipments

Develop customer relationships and service key accounts per contracts and SOPs

Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts

Documentation & Transportation

Process, coordinate, and document all customer requirements

Monitor and update AOG shipping movements

Perform and coordinate transport management tasks

Customs

Coordinate with clearance staff to ensure timely delivery of shipments

Preferred Qualifications

Bachelor’s degree in international Logistics or equivalent

IATA/DG certification

Experience handling Aero parts, especially AOG shipments

Excellent spoken and written English

Strong decision-making, problem-solving, and time management skills

Ability to work under pressure, multitask, and maintain a customer-centric approach

Independent, systematic, and adaptable to changing requirements

Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)

Proficient in MS Office and related systems

Tech-savvy with high customer orientation

Organizationally fit with good moral character

Local hiring prioritized

What We Offer:

Authentic onboarding experience

Medical insurance

Paid leaves

Well-being program

Training for personal and professional development

Recognition program

Diverse and inclusive work environment

Remote work flexibility during pandemic

Access to modern business tools

Application Deadline: March 12, 2026

Tel no.

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JOBREQ_12088