Program Manager II, Grade

About the Position

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556- $128,650 based on the candidate’s qualifications and experience.

WHO WE ARE

The Department of Housing and Community Affairs (DHCA) works to preserve and increase the supply of affordable housing, maintain existing housing in a safe and sanitary condition, preserve the safety and quality of residential and commercial areas, ensure fair and equitable relations between landlords and tenants, and support the success of common ownership communities – all with a focus on reducing racial inequities and climate change impacts.

WHO WE ARE LOOKING FOR

The Department of Housing and Community Affairs (DHCA) is currently recruiting a Program Manager II to join its Licensing and Registration team. This team issues licenses for all residential rental housing properties, including apartments, condominiums, single-family homes, and accessory dwelling units (ADUs), and registers common ownership communities. The Program Manager II will administer and supervise a team of five Program Specialists while overseeing day-to-day program operations. This role plays a vital part in ensuring the effective licensing and registration of residential rental housing properties, bed and breakfasts, short-term residential rentals, and common ownership communities throughout Montgomery County.

What You'll Be Doing

The Program Manager II for the Licensing and Registration (L&R) section is responsible for planning, directing, and managing complex licensing, registration, and compliance programs that support the County’s residential rental housing, short-term rental, and common ownership community regulations.

Provide operational oversight to ensure the effective administration, implementation, and enforcement of County laws, policies, and procedures related to housing licensing and registration.

Supervise Licensing and Registration Unit staff, including oversight of daily operations and performance.

Oversee licensing activities and revenue collections to ensure accuracy, compliance, and accountability.

Support the Licensing Manager in developing and implementing program policies, standard operating procedures, and performance metrics.

Design and implement programs and initiatives to increase compliance with licensing and registration laws.

Oversee the County’s monitoring program to ensure compliance with the Maryland Department of the Environment’s Lead Poisoning Prevention Program.

Manage DHCA’s Annual Rental Facility Survey and prepare the Annual Rental Facility Report.

Analyze program data and trends to inform decision-making and prepare reports for senior management, County Stat, the County Council, other County agencies, and relevant stakeholders.

Collaborate with the Department's information technology staff to develop and implement enhancements to Oracle databases and design new automated processes.

Review and evaluate unit workflows to improve productivity, efficiency, and service delivery.

Minimum Qualifications

Experience: 5 Years of experience in Housing, property management, or urban planning, with at least two years in supervision.

Education: Graduation from an accredited college or university with a bachelor’s degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Financial Disclosure Statement: This position is designated as one that requires filing a Financial Disclosure Statement and you will be required to disclose information about your financial affairs.

Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Preferred Criteria, Interview Preferences

We will use interview preference criteria:

Experience in using Oracle e-Business accounts to perform transactions such as accounts receivable, billing, and collection.

Experience in survey development and implementation for collection of housing data.

Experience in using SQL server, MicrosoftAzureand Oracle databases to generate and develop reports.

Experience in preparing andwritingtechnical reports, policies, and procedures.

Experience in applying local and state laws as related to rental housing and zoning regulations.

Experience in rental housing program management.

Experience in program analysis.

Experience in customer service satisfaction and relationship building.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.