Desktop Systems Engineer - Level 2

Overview

This role is dependent upon the award of a contract.

GovCIO is looking for a skilled Desktop Systems Engineer at Level 2 for our upcoming NLM proposal. This position is focused on providing technical expertise and diagnosis to address challenges and maintain corporate desktops along with other small systems. This is an exciting opportunity that allows you to work remotely.

Responsibilities

Manage all facets of small systems including configuration, performance oversight, and operational tasks, drawing on robust technical experience with hardware, software, and operating system maintenance, repairs, upgrades, and configurations in an interconnected environment.

Exhibit proficiency in desktop standards, management, software deployment, systems administration, and safeguarding data integrity. As this role involves regular interaction with users at all levels and IT Service Center staff, strong interpersonal and written English communication skills are essential.

Engage in projects that may include developing or assessing desktop and network strategies and plans.

Participate in efforts to evaluate, test, and implement new technologies and methodologies, and may also lead these initiatives.

Coordinate and execute tasks alongside other system managers and government personnel.

Review and enforce approved procedures while maintaining quality standards.

Qualifications

Bachelor's degree with 5 - 8 years of relevant experience, or equivalent expertise.

Familiarity with both Microsoft and Apple ecosystems is advantageous. Demonstrated experience with the installation and configuration of an array of Commercial Off-The-Shelf (COTS) desktop and network software and hardware utilized at NLM is required.

Certifications required: A+ certification, MCSA. MCP/MTA is required as well; alternatively, an MCSE will be accepted in lieu of an MCSA.

Company Overview

At GovCIO, we are transformative professionals dedicated to revolutionizing government IT. Every day, we strive to make a positive difference by delivering innovative IT solutions that enhance the operations of government agencies and foster better service to our citizens.

We recognize that our success hinges on having exceptional individuals on our team who can drive our mission forward. Are you ready to be a part of this transformation?

Interview & Hiring Process

If selected for advancement, here's what to expect:

A virtual video interview will be conducted with the hiring manager or team.

Please ensure your camera is on during the interview.

A valid photo ID will need to be presented at each interview.

During the Hiring Process

Participants will undergo an enhanced Biometrics ID verification screening.

A background check will include:

Verification of criminal history for the past 7 years.

Verification of your highest level of education.

Verification of employment history for the past 7 years based on the information provided in your application.

Employee Perks

At GovCIO, our employees frequently highlight meaningful work and a collaborative environment as key reasons for their job satisfaction. In addition to standard health benefits, we offer a variety of perks to support both personal and professional growth, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning and Development resources, including certification preparation

Training, Education, and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique skills and contributions drive our success in supporting our customers, ultimately fueling the achievement of our company's objectives. Join us in creating a culture that prioritizes its people and continuously enhances the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, or veteran status. EOE, including disability/vets.

Posted Salary Range

The listed salary range reflects the expected pay for this position upon hire. However, actual base pay may differ based on individual factors such as market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package may also encompass other elements, to be discussed during the hiring process. If hired, the employee will occupy an