Front Desk Agent

Description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement Responsibilities:

Greet and assist guests during arrival and departure

Process payments and issue room keys

Respond promptly to guest questions and concerns

Coordinate with housekeeping and maintenance

Maintain accurate reservation records Requirements

High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends