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Crew Member

Company:
Wendy's
Location:
Big Rapids, MI, 49307
Posted:
February 18, 2026
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Description:

Why Wendy's

Position Overview

The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not necessarily exist in every restaurant, and sales volumes dictate which station will be used and for how long on each shift. An individual must be able to perform each necessary function satisfactorily. Wendy's will, upon request, provide reasonable accommodation in accordance with the ADA to known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause Wendy's undue hardship.

Responsibilities

•Greeting and serving guests with enthusiasm, courtesy and hospitality

•Preparing and serving food as needed

•Smile and connect with internal and external customers

•Assist in opening or closing procedures

•Must be able to meet the physical demands of the position which includes, but is not limited to standing for long amounts of time and lifting up to 50 lbs.

•Ensure there is clear communication between the register and food line staff

•Knowledgeable of the brand and menu items

•Follow sanitation and safety procedures

•Greet customers to make them feel comfortable and welcome

What you can expect

As a Crew Member, you'll enjoy the following benefits:

Flexible schedules

Fast access to wages with PayActiv

Opportunities for advancement

A fun work environment

Casual dress code (jeans and company provided t-shirt)

401k with company match*

Medical, dental, and vision coverage * Available to employees who qualify based on hours worked

50% employee discount on one meal per shift What we expect from you

Required Skills

Ability to multitask

Ability to work at a quick, efficient and thorough pace

Team-oriented, adaptable, dependable and strong work ethic

Positive attitude

Customer service-oriented

Ability to communicate effectively with guests and team members We'll teach you the rest!

Additionally, you need to meet the following requirements:

At least 16 years of age

Have reliable transportation

Perform physical demands of the job - including, but not limited to, standing for long periods of time and lifting up to 50 pounds

We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

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