Remote Customer Success Representative

We are hiring a proactive Customer Success Representative to build strong client relationships, ensure product adoption, and drive long-term satisfaction.

Key Responsibilities

Onboard new customers

Conduct virtual product walkthroughs

Monitor customer accounts and engagement

Identify upsell opportunities

Maintain customer satisfaction scores

Requirements

2+ years in customer support or account management

Strong interpersonal skills

Experience with CRM software

Self-motivated and goal-oriented

Benefits

Competitive salary + commission

Health and wellness benefits

Remote-first culture

Professional development programs