Remote Customer Care Associate
Company:
International Financial Data Services (IFDS)
Location:
Ottawa, ON, Canada
Posted:
February 18, 2026
Description:
This entry-level remote position is perfect for individuals looking to start a career in customer service. You will support customers by answering questions, processing orders, and resolving basic concerns.
Key Responsibilities
Answer incoming calls and emails
Process orders and returns
Provide product/service information
Maintain customer records
Ensure customer satisfaction
Requirements
No prior experience required (training provided)
Strong communication skills
Basic computer proficiency
Reliable internet connection
Benefits
Paid training
Flexible schedule
Growth opportunities
Supportive team environment