Front Gate Ambassador

FRONT GATE AMBASSADOR

Hawaiian Falls Waterparks

Position Summary

Front Gate Ambassadors create a positive first impression by welcoming guests, providing park information, processing admissions and parking, and supporting smooth entry into the park.

Essential Functions

Greet guests warmly and provide a welcoming experience.

Communicate park policies, operating information, and directions.

Monitor traffic flow and assist with parking operations.

Validate tickets and process park entry.

Operate point-of-sale systems and cash registers.

Follow proper cash-handling and accountability procedures.

Enforce park policies in a positive and professional manner.

Work across all front gate positions as needed.

Work effectively in a team environment.

Maintain a professional appearance and demeanor. Qualifications

Must be at least 15 years of age.

Basic computer proficiency.

Strong communication and interpersonal skills.

Ability to learn and operate point-of-sale systems.

Strong attention to detail and cash-handling abilities.

Previous customer or guest service experience preferred.

Bilingual or multilingual skills a plus.

Willingness to comply with grooming guidelines and employment standards.

Ability to successfully complete all required training. Physical & Work Environment Requirements

Ability to stand and walk for extended periods.

Ability to lift, carry, push, and pull up to 40 pounds with or without reasonable accommodation.

Ability to work indoors and outdoors in varying weather conditions.

Ability to bend, reach, and perform repetitive tasks.