Analyst for Decision Support

Company: Highmark Inc.

Job Description:

JOB SUMMARY

This position collaborates closely with customers and design teams to prioritize data and information needs. The Analyst plays a crucial role in the development and support of projects and data analysis, ensuring that decision support systems deliver the necessary information for effective business decisions. Responsibilities also include translating these requirements into actionable applications, employing suitable reporting tools, and recommending innovative techniques for analytical investigations. This role involves data source modeling, collaboration with data management teams to define operational frameworks, and ensuring the secure and precise delivery of essential knowledge and information.

ESSENTIAL RESPONSIBILITIES

Build and nurture internal relationships across various levels of the organization.

Provide analytical and consultative support to a diverse range of internal customer areas as well as external business partners.

Mentor less experienced colleagues on both technical and business aspects of projects and consultative work.

Determine how decision support systems meet information requirements for effective business decisions and translate those needs into applicable solutions.

Utilize extensive experience and technical knowledge to propose solutions for complex business challenges.

Lead the implementation efforts of recommended solutions.

Define issues and objectives for studies and establish the methodological and technical approach to be applied, creating new analytical methods, database designs, and performance measurements as needed.

Model data sources and flows, collaborating with data management personnel to define an operational framework that develops policies and security measures for accurate and secure information delivery.

Assist in interpreting raw data and statistical results, identifying necessary follow-up actions while preparing detailed reports or presentations of findings for various internal and external stakeholders.

Develop and maintain complex computer programs using programming languages such as SAS, R, SQL, along with database technologies like DB2, Teradata, and Oracle.

Perform other duties as assigned or required.

EDUCATION

Required

Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, or a related field, or equivalent experience as determined by the company.

Preferred

Master's Degree in a related field such as Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, or Operations Research.

EXPERIENCE

Required

A minimum of 3 years relevant experience in Industrial Engineering, Operations Research, or a related field.

Preferred

Demonstrated proficiency as a Decision Support Analyst or experience in a business or clinical environment utilizing technology.

SKILLS

Strong technical aptitude in mainframe, PC, and Internet-based technologies, comfortable handling extensive and complex databases.

Proficiency in third-party office and reporting products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.

Excellent communication skills, capable of presenting findings and recommendations to senior management confidently.

Language (Other than English): None

Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type: Office-based

Regularly teaches or trains others: Never

Travel regularly from the office to various work sites: Occasionally

Physical work site required: Yes

Lifting capacity: up to 10 pounds: Constantly

Lifting capacity: 10 to 25 pounds: Occasionally

Lifting capacity: 25 to 50 pounds: N/A

Disclaimer: This job description is intended to outline the general nature and essential responsibilities associated with this job title and does not represent a comprehensive inventory of all duties and qualifications.

Compliance Requirement: This position adheres to ethical and legal standards as set forth in the company's code of business conduct. Employees may have access to confidential customer information and must comply with the Health Insurance Portability Accountability Act (HIPAA) regulations.

Pay Range Minimum: $50,200.00

Pay Range Maximum: $91,200.00

The salary range reflects various factors, including qualifications and experience. This range does not account for geographic differentials Highmark may apply for specific locations.

Highmark Health promotes a non-discriminatory work environment and ensures accessibility for all users. For assistance with the application process, contact HR Services Online.

Req ID: J274603