GILEAD - Case Manager- Union

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person's recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead's supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

Gilead Community Services is seeking a caring and recovery-oriented Clinical Case Manager to join our multi-disciplinary residential program staff.

About the position:

The Clinical Case Manager for Gilead's Old Saybrook area adolescent residential program works T, W, Th, F, Sa 3p-11p providing case management, advocacy, educational, and supportive services in a program serving adolescents with major mental illness and co-occurring substance use disorders. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

Minimum Requirements:

Bachelor's degree in a human service field; Master's degree preferred

One year of clinical experience

Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Reliable use of personal vehicle as needed

Experience working with adolescents and individuals with psychiatric issues preferred Benefits:

Generous paid vacation, sick, and personal time plus paid holidays

Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)

Employer-provided long-term disability and life insurance (Gilead pays 100%)

Hands-on learning experience and supervision

Scholarship, tuition reimbursement, and professional development opportunities

Paid training, education, and certification as necessary (including CPR training) This is a union position and pays $18.89-20.69 per hour dependent on level of education.

Responsibilities:

Understanding needs of clients experiencing severe and prolonged mental health and substance abuse disorders through Gilead's training and education

Assisting with meal preparation, household chores, shopping, cleaning, laundry, and money management, in the teaching of daily living skills

Providing recovery-oriented services with an emphasis on dignity, respect, and inclusion of family and other natural supports

Assisting with coordination and provision of transportation to treatment, community and social outings, and other essential appointments

Working with the treatment team to support clients' mental health, providing education and training regarding symptom management, and assessing for risks as necessary

Acting with compassion, integrity, and ethics.

Original Posting Date: December 11, 2025

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead's "Standards of Conduct" policy. It's important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to . We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.

An Equal Opportunity Employer.