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Case Manager

Company:
Gilead Community Services
Location:
Portland, CT, 06480
Posted:
February 18, 2026
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Description:

Clinical Case Manager-Residential Program (Adult) 15CM4

Gilead Community Services is seeking an attentive and recovery-oriented Clinical Case Manager to join our multi-disciplinary team in our supervised apartment program for women.

About the position:

The Clinical Case Manager for Gilead's Middletown area adult supervised apartment program works Sun-Thurs 3p-11p providing case management, advocacy, educational, and supportive services in a program serving women with major mental illness, co-occurring substance use disorders and histories of significant trauma. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

Minimum Requirements:

Bachelor's degree in a human service field; Master's degree preferred

One year of clinical experience

Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Reliable use of personal vehicle as needed

Experience with trauma treatment, and co-occurring psychiatric and substance abuse disorders preferred Benefits:

Generous paid vacation, sick, and personal time plus paid holidays

Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)

Employer-provided long-term disability and life insurance (Gilead pays 100%)

Hands-on learning experience and supervision

Scholarship, tuition reimbursement, and professional development opportunities

Paid training, education, and certification as necessary (including CPR training) This is a union position and pays $18.42-20.18 per hour dependent on level of education.

Responsibilities:

Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education

Working with the treatment team to manage clients' mental health and assessing for risks, implementing risk management plans as necessary

Providing recovery-oriented clinical case-management services with an emphasis on dignity, respect, and inclusion of family and other natural supports

Providing support, skills training and education in areas including daily living skills, nutrition, financial management and symptom management

Monitoring positive outcome measures and ensuring program compliance through accurate and timely data reporting

Completing assessments, treatment plans, and other documentation electronically and on paper in a timely manner

Acting with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead's "Standards of Conduct" policy. It's important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.

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