Case Manager

Case Manager

Program & Location: Family Preservation Program - New Bedford, MA

Education & Experience: Associates Degree or higher preferred; minimum of High School Diploma or GED with at least one year of related job experience.

Pay Range: $20-$25/hr (education & experience dependent)

Status/Schedule: Part Time, 20 hours per week

Shift: Flexible schedule, Monday-Friday, day shifts

Benefits

Medical Insurance

Dental Insurance

Vision Insurance - Eye Med

Long & short term disability

Discounted auto/home and renters insurance - Rogers & Gray

403b - Retirement

FSA & DCA

PFML

Employee Assistance Program

Bonuses & Referral

Eligibility for free classes to become a Licensed Counselor or Recovery Coach

Education days to use towards CEU's

Free meals at select programs and when available

Unmatched Leave Time (FT employees can earn up to 3 weeks in first year) About Us

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for and provide support to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergency assistance congregate family shelters and additional scattered sites that provide supportive services to families and assist them with securing permanent housing. SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs. Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

Case Manager Requirements

Ability to work with families from diverse social, economic, ethnic, cultural and racial backgrounds

Basic understanding of Substance Abuse/Mental Health co-morbidity diagnosis

Assessment and case management skills

Knowledge of services necessary and resources available to assist homeless individuals recovering from Substance Use/Disorders

Possess high professional ethics and ability to maintain healthy boundaries

Excellent verbal and written communication skills

Knowledge of basic computer skills and software including Microsoft Word/Excel

Ability to work independently without direct supervision while adhering to the program's philosophical team approach

TB screening

Certification in the HPAO approved de-escalation program

Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug CPR/First Aid Certification Case Manager Duties & Responsibilities

Compliance with regulating agencies (i.e., BSAS, HUD, etc.)

Maintain inspection documentation on all units, communicating with landlords as appropriate

Scheduled on site meetings with families and enforcement of program rules and policies

Understand and follow established referral process and schedule intakes

Facilitate intakes of new residents including setting up new record of completion of intake paperwork

Completion of Initial Individual Service Plan (ISP) with resident

Referrals for needed services to appropriate agencies/providers including but not limited to: DTA, SSA, DSS, Medical/Mental Health agencies, etc.

Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP's monthly and ensures periodic evaluations are done in a timely manner

Meet with each resident as scheduled to review/evaluate progress in treatment/recovery

Revise/update the resident's Individual Service Plan as indicated, including the establishing of additional goals/objectives and the steps to achieve these goals/objectives

Ensure timely completion of Admission/Discharge satisfaction surveys by residents

Facilitate/Co-facilitate workshops with residents

Attend monthly case review with Program Director

Attend clinical supervision, required staff meeting and trainings

Other duties as assigned by the Program Director. Case Manager Qualifications

Associates Degree or higher preferred; minimum of High School Diploma or GED with at least one year of related job experience

Maintaining and submitting any current Licensure (including Driver's License) or Certificate necessary for the performance of the position

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.