Shareworks Services & Operations Associate
Pay Rate: $19.00 Per Hour
Duration: 12 Month Contract
Location: Columbus, OH 43219
Job Description:
The Shareworks Services & Operations Associate is responsible for account maintenance, disbursements, transfers, and research for the Brokerage @ Work business.
Associates are responsible for various functions in Operations which could include correspondence, reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc.
Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in the Service Center or other Operations teams. Qualifications:
Excellent communication skills, both oral and written
Computer proficiency including, but not limited to:
Windows
Microsoft Office
Internet and Website Knowledge and navigation skills
Time and Stress Management skills
Conflict management skills
Technical Support skills a plus
Client-Focus and problem-solving skills
Multi-tasking in a fast-paced environment
Attention to detail and quality of work
Follow-through and accountability
Ability to work within a team
Initiative/Self-starter
Proactive
College Degree is preferred
A desire for a career in Financial Services is a must.
Operations experience preferred