Front Office Coordinator

Are you warm, professional, and passionate about creating exceptional first impressions?

We’re looking for a highly organized and people-oriented Front Office Coordinator to join our team in Maseru, Lesotho.

As the face and voice of our office, you will be the first point of contact for visitors, applicants, and clients — playing a crucial role in maintaining our reputation for excellence and efficiency.

Key Responsibilities Front Desk & Customer Service Create a positive first impression for all walk-in, phone, and electronic inquiries.

Greet visitors warmly and respond to telephone calls professionally.

Identify callers’ needs, resolve questions, or direct them appropriately.

Applicant Flow & Recruitment Support Review incoming applicants for suitable job order matches.

Coordinate interviews with Staffing Consultants.

Administer skills evaluations and support applicants throughout the process.

Assist with general recruiting activities as required.

Office Administration Enter applicant data accurately into the automated system.

Prepare correspondence, assist with mailings, update mailing lists, and maintain filing systems.

Support payroll processes, maintain office organization, and manage supplies.

Uphold confidentiality in all documentation.

Perform additional administrative duties as needed.

Inside Sales Support Conduct appointment-setting and MPC (Most Placeable Candidate) calls as directed.

Convert employment verification calls into sales or recruiting opportunities.

Minimum Requirements: Education: Form E (LGCSE) Reside in Maseru, Lesotho Excellent communication and interpersonal skills.

Strong organization and multitasking capabilities.

Professional phone etiquette and experience working in a fast-paced office environment.

Tech-savvy with accurate data entry skills.

A positive, proactive attitude and commitment to high-quality customer service.

To apply send complete CV to