Product Concierge

Job Description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer:

Medical, Dental, Vision Insurance

401k

Paid Vacations

Holiday lunches/grill outs

Employee appreciation celebrations

Responsibilities

Maintain dealership inventory display

Assist in various tasks related to the vehicle's inventory and customer experience

Greet and guide clients as they appear on the lot and hand off to the sales advisors

Engage in conversation with clients to fully understand their needs and manage expectations

Assist clients in identifying the right vehicle to fulfills their wants and needs

Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies

Customize vehicle delivery while ensuring that the client understands the vehicle's operational features

Initiate and cultivate enriching and long-lasting relationships with customers

Maintain strong knowledge base of all new vehicle makes and model

Bring your ‘A game’ along with a positive attitude to work with you every single day

Qualifications

Ability to maintain hardworking, high-energy personality throughout the workday

Positive can-do mentality, eager to improve

Excellent verbal and written communication skills

Ability to thrive in a collaborative team setting

Effective listening and communication skills

Attention to detail in follow-through and closing skills

Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time