| Resume alert | Resumes 41 - 50 of 678 |
Information Technology Customer Service
Mechanicsville, VA
... ticketing system Qualys Security setup/support Windows PXE, Norton/Symantec Ghost Cast deployment services Citrix Workspace remote application support Wise MSI Package Studio OnNet Suite/Mainframe Emulation Citrix Workspace: Office 2010, 2016, 365. ... - Mar 01
... ticketing system Qualys Security setup/support Windows PXE, Norton/Symantec Ghost Cast deployment services Citrix Workspace remote application support Wise MSI Package Studio OnNet Suite/Mainframe Emulation Citrix Workspace: Office 2010, 2016, 365. ... - Mar 01
Project Management Ts Sci
Centreville, VA, 20121
... Remedy and Service Now ticketing systems. Defense Engineering Inc, Alexandria, VA 9/2014-3/ 2015 Voice Analyst, Army ITA Pentagon. I worked on the Pentagon voice migration project which is run by the ARMY Information Technology Agency and consisted ... - Feb 27
... Remedy and Service Now ticketing systems. Defense Engineering Inc, Alexandria, VA 9/2014-3/ 2015 Voice Analyst, Army ITA Pentagon. I worked on the Pentagon voice migration project which is run by the ARMY Information Technology Agency and consisted ... - Feb 27
Technical Support Help Desk
Newport News, VA
... (IndySoft) ● Managed and prioritized order tickets using a ticketing system, ensuring timely resolution and proper documentation of issues. ● Collaborated closely with production planners, offering technical guidance and support for security and ... - Feb 26
... (IndySoft) ● Managed and prioritized order tickets using a ticketing system, ensuring timely resolution and proper documentation of issues. ● Collaborated closely with production planners, offering technical guidance and support for security and ... - Feb 26
Data Entry Customer Support
Richmond, VA
... Simplisafe, Richmond - Tech Support Temp April 2023 - August 2023 ● Maintained accurate records using the help desk ticketing system ● Diagnosed and resolved technical issues promptly, ensuring high customer satisfaction ● Assisted 50+ customers ... - Feb 25
... Simplisafe, Richmond - Tech Support Temp April 2023 - August 2023 ● Maintained accurate records using the help desk ticketing system ● Diagnosed and resolved technical issues promptly, ensuring high customer satisfaction ● Assisted 50+ customers ... - Feb 25
Security Engineer Information Systems
Lorton, VA
... network LAN and WAN network infrastructure for the DOS in 270+ passport sites worldwide Facilitated and coordinated Remedy Ticketing system for the network and Firewall team Developed Risk Management Framework (RMF) body of evidence artifacts to ... - Feb 23
... network LAN and WAN network infrastructure for the DOS in 270+ passport sites worldwide Facilitated and coordinated Remedy Ticketing system for the network and Firewall team Developed Risk Management Framework (RMF) body of evidence artifacts to ... - Feb 23
United States Security Analyst
Chantilly, VA
... Identified critical weaknesses and provided actionable recommendations for remediation through the robust Jira ticketing system, resulting in a 20% reduction in identified vulnerabilities. Vigilantly monitored and meticulously investigated SIEM ... - Feb 23
... Identified critical weaknesses and provided actionable recommendations for remediation through the robust Jira ticketing system, resulting in a 20% reduction in identified vulnerabilities. Vigilantly monitored and meticulously investigated SIEM ... - Feb 23
It Support Desktop
Springfield, VA
... • Utilized ServiceNow and Jira Service Management for efficient ticketing system management. • Conducted training sessions for end-users on IT best practices and new technologies. • Rapidly adapted to emerging technologies and evolving work ... - Feb 16
... • Utilized ServiceNow and Jira Service Management for efficient ticketing system management. • Conducted training sessions for end-users on IT best practices and new technologies. • Rapidly adapted to emerging technologies and evolving work ... - Feb 16
Devops Engineer Ci Cd
Harrisonburg, VA
... • Used Jira for ticketing and Confluence to document SOPs and Procedures. • Created Ansible playbooks for installation, patching configuration of servers, user management, with different levels of access, file management, deployment and full ... - Feb 11
... • Used Jira for ticketing and Confluence to document SOPs and Procedures. • Created Ansible playbooks for installation, patching configuration of servers, user management, with different levels of access, file management, deployment and full ... - Feb 11
United States Mechanical Engineering
Manassas, VA, 20112
... •Documented events in detail with a custom internal ticketing system. •Troubleshoot servers and identify issues with hardware •Replaced faulty components to ensure healthy hardware. •Replaced PDU (Power distribution units) in racks to restore power. ... - Feb 11
... •Documented events in detail with a custom internal ticketing system. •Troubleshoot servers and identify issues with hardware •Replaced faulty components to ensure healthy hardware. •Replaced PDU (Power distribution units) in racks to restore power. ... - Feb 11
It Recruiter Helpdesk Specialist
Newport News, VA
... Handled customer requests (i.e., password resets), and recorded all information accurately in the CRM ticketing tool. Supported and managed desktop operating systems with advanced understanding of core network components Troubleshooted using Remote ... - Feb 07
... Handled customer requests (i.e., password resets), and recorded all information accurately in the CRM ticketing tool. Supported and managed desktop operating systems with advanced understanding of core network components Troubleshooted using Remote ... - Feb 07