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Resumes 1 - 10 of 514 |
Chantilly, VA
... Helped helpdesk system admins automate tasks using PowerShell. DC-DR planning, log shipping, capacity planning, Hardware and licensing planning MS SQL Server DBA, Corinthian Mortgage Corporation, KS Sept 06– Sept 07 Provided MS SQL Server DBA ...
- May 10
Montgomery Village, MD
... Monitoring of students assessment systems in a helpdesk environment for multiple states across the US utilizing 8x8 ticketing system. Case interactions with Test Administrators (TAs) from different districts were conducted via email and phone ...
- May 04
Arlington, VA
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ...
- May 02
Alexandria, VA, 22304
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ...
- Apr 29
Bethesda, MD
Alfred Lott II 301-***-**** ad5b14@r.postjobfree.com Silver Spring, MD 20904 LinkedIn Service Desk Lead HelpDesk Support – Desktop Engineering - User Account Management Technically astute Service Desk Lead with a track record of optimizing IT ...
- Apr 28
Reston, VA
... Responsible for providing Wyle and DARPA helpdesk support for the out-processing of all contractors and Government Personnel, including scheduling ADPM Exit interviews and the completion of the DARPA form. General Management. Conducted Out ...
- Apr 26
Washington, DC
... EXPERIENCE May 2021 – Present Octo Consulting Group Customer Support Analyst GSA (General Service Administration) Working on the GSA EOSS-BP contract as a Helpdesk Analyst to support GSA, Commercial Vendors and other government agencies. ...
- Apr 23
Arlington, VA
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ...
- Apr 20
Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ...
- Apr 17
Boyds, MD, 20841
... Review electronic timesheets Prepare and mail out packets Label and file thousands of folders Westat OPM Helpdesk 1600 Research Boulevard, Rockville, MD 20850 May 2023-July 2023 Working among a team to oversee and reply to thousands of emails from ...
- Mar 31