Clifton, NJ
... Served as point of escalation for transactions requiring advanced expertise and discernment to resolve complex customer issues while ensuring timely follow up and customer satisfaction. The Home Depot., Atlanta, GA 11/2009 to 05/2010 Bilingual ...
- Apr 25
Plano, TX
... College Main point of contact for 150 plus pharmacies for software support Troubleshoot tickets and follow appropriate escalation paths Customize software as per clients need Timely resolutions working with internal departments Provide on-site or ...
- Apr 25
Newton, MA
... Committee Study Sections: State: Other Support: Current: Past: 4/2008-3/2010 Phase I Dose Escalation Trial of External Beam Radiation and Cyberknife Radiosurgery Boost with Concurrent Capecitabine for Hilar Cholangiocarcinoma (Klatskin Tumor). ...
- Apr 25
San Antonio, TX
... 5/16/2022 –3/28/2024 Solari (Arizona Crisis hotline), Crisis Specialist, remote, 988 hotline certified, DV education, Child/Adolescent trained, crisis de-escalation, knowledge of how to support someone with substance abuse issues, knowledge of ...
- Apr 25
Minneapolis, MN
... system training BMC SD Express), issue escalation process, and proper phone etiquette. § Check logins and Hyperspace access. § Help plan Orientation logistics and finalize Orientation presentation. § Finalize needs and materials for phone support ...
- Apr 25
Coatesville, PA
... Handling Escalation management Active Listening Quality Assurance Controls High-energy attitude Experience Customer Service Representative Hansen Answered customer inquiries and provided accurate information regarding products and services. ...
- Apr 25
Sunnyvale, CA
... Customer Service 2005-2007 • Repair Agent for Comcast Call Center • Handled problematic repair calls for TV, Internet • Escalation point for customer calls with issues pertaining to connection of equipment, customer service escalation and scheduled ...
- Apr 25
Irving, TX
... Extensively exposed to creating Objects, Field, Record Types, Workflows, Approval processes, Escalation rules, Assignment rules, Validation rules, Email services, Data Migration activities, Custom page layouts, Custom fields and other standard ...
- Apr 25
Washington, DC
... •Assisted customers with escalation of previously filed UI (unemployment) claims that still have not been resolved or assigned to a CA (claims examiner). Staffing Specialist/EDS Services Solutions Springfield, VA May 2019-March 2020 •Conducted ...
- Apr 25
Gainesville, FL
... Brief counseling and de escalation intervention to callers as neededto expedite action for eligibility determination. February 2021-March 2022 Patient Room Cleaner HHS Environmental Services, LLC Ocala, Florida, United States Assigned to special ...
- Apr 25