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Canal Winchester, OH
... Responsible for customer retention. Managed field canvassing team. Certifications CERTIFICATIONS- Licensed Insurance Agent t Affiliations Life Alliance Volunteer (Meals on Wheels) Seasonal Employee for Franklin County Board of Elections 2008-2012
- May 02
Columbus, OH, 43215
... Provided a positive customer service experience through customer response and problem resolution to increase brand loyalty and customer retention. Effectively utilized resources and business partners to research and resolve customer issues; ...
- May 02
New Albany, OH
... • Direct and channel sales models used. Industry Strategist IBM, Dublin OH 2015 to 2017 Strategy and evangelism for IBM’s Commerce brand for the Telecom, Media and Entertainment industries. Developed and implemented sales strategies, assets, and ...
- May 02
Columbus, OH
... handle escalated issues ● Called leads/prospects daily ● Developed marketing lease up plans to increase prospect traffic ● Perform Daily Audits for budgets and portal charges ● Planned resident events with the intention of resident retention ● ...
- May 01
Powell, OH
... IQVIA (2016 to May 2022) Role: Lead CRM Business Analyst/Scrum Master Responsibilities: Liaison between the Enterprise Business Technology team and internal stakeholders, supporting the CRM Salesforce.com application maintenance workstream. ...
- Apr 30
Pickerington, OH
... ●Successfully implemented a CRM solution, leading to improved customer relationship management, increased sales conversions, and enhanced customer satisfaction. ●Coordinated with product owners to curate and prioritize product backlog for the ...
- Apr 29
Columbus, OH
... their impact on clients, corporate entities, and adjusting to the moving targets with constant cross-channel communication. ... to ensure compliance with agreed terms • Utilized various CRM/GIS software to implement and maintain processes and ...
- Apr 28
Columbus, OH
... improvement group projects that include 5S, Kaizen, and Quick hits Saved $450,000 by identifying inefficiencies in trailer retention charges from carriers Implemented a Standard work strategy reducing the need for overtime pay by 8% Audited supply ...
- Apr 25
Columbus, OH
... Employment history Finish Line Retail Sales Associate Myrtle Beach, SC May 2021 • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention. • Helped customers by answering questions ...
- Apr 24
Columbus, OH
... Oversaw HR training, coaching, mentoring and staff retention. Managed work flow to exceed quality service goals. Associate of Applied Science: Business, 2010 Itt Technical Institute - 3781 Parkmill Run hillard, oh
- Apr 15