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Service Desk Customer

Southfield, MI
Jalisa McQueen Customer Service Representative 1-248-***-**** ad49x7@r.postjobfree.com OVERVIEW Experienced and reliable customer service representative with 5 year's experience providing assistance in a busy call center setting. Strong dedication ... - Apr 25

Quality Assurance Software Testing

Stafford Courthouse, VA
... Experienced in developing Test plans, Test cases, RTM manually using HP ALM/Quality Center and Test scripts using automation ... Attend Daily standup call, weekly FRB, TRB and DRB. Perform sprint Regression testing. Create bug ticket in Jira and link ... - Apr 25

Customer Service Services Representative

Montgomery, AL
... Education High school or equivalent George Washington Carver High School - Montgomery, AL August 1996 to May 1998 Skills • SATISFACTION (1 year) • TELEPHONE • ETIQUETTE • Customer Service • Call Center • Customer Support • Childhood development • ... - Apr 25

Customer Support Service

Clifton, NJ
... Generated and maintained reports for scheduling and staff based on call volume forecast. Directly organized and supervised day-to-day operations and activities of my contact center team to achieve key performance goals via call monitoring and case ... - Apr 25

Account Executive Sales

Cumming, GA
... Managed offsite call center team that generated over $6 million in sales within five months – consistently met monthly goals. Global Development & Marketing Services, Olney, Maryland Business Development Manager 2000-2005 Recruited to lead business ... - Apr 25

Administrative Assistant Data Entry

Pittsburgh, PA
... December 2019 to July 2020 Loan Care Call Center, Coraopolis, PA Answered telephone calls regarding mortgages around 50 to 70 calls a day, post payments, help fix problems with escrow, taxes Office Manager November 2017 to April 2019 H&R Block, St. ... - Apr 25

Certified Phlebotomy Technician

Fort Worth, TX
... Fort Worth, Tx 76119 817-***-**** ad49t2@r.postjobfree.com EXPERIENCE Blue Cross Blue Shield, Remote — Customer Advocate, Trainer March 2020 - Jan 2024 Answer incoming call center questions about insurance policies and insurance coverage issues, as ... - Apr 25

Scrum Master Salesforce Administrator

Charlotte, NC
... Electronic Services Manager COMSTAR FEDERAL CREDIT UNION Apr 2003 - Feb 2008 (4 years 11 months) • Manage team of 10 consisting of call center agents and electronic services agents • Develop best practices for all electronic services processes. • ... - Apr 25

Customer Service Mental Health

San Antonio, TX
... Crisis hotline, call center. Conduct follow up calls weekly to reduce potential damage to an individual affected by a crisis. Compassion, empathy, respect for others, inspire hope and improve lives. 2020-Present EA Care Solutions, LLC Tele-med Care ... - Apr 25

Program Manager Project

Minneapolis, MN
... § Support coordination of critical Resources, Readiness, and Reduction Recommendations § Established and Managed 24/7 Go-Live Command Center with staff of 30+; 1400 calls/day; Less than 1% abandon rate; SL% > 98; First Call Resolution = 12%; serving ... - Apr 25
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