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Customer Service Team Manager

Dublin, OH
... for invalid requests submitted by different LOBs to ensure attainment of CSAT and to provide first call resolution. ... • Review failures caused due to system issues and raise to technology hence reducing redundant volumes and manual effort. • ... - Apr 16

Database Administrator Application Developer

Columbus, OH
... to ensure the accuracy of the literary record • Communicate with supervisors and co-workers to resolve cataloging and resource issues within the department Sudanese Islamic Bank Khartoum, Sudan Head Office, IT Department January 2010 - January 2015 ... - Apr 16

Software Developer Senior

Dublin, OH
... Implemented ReactJS code to handle cross-browser compatibility issues in Mozilla, IE, Safari, and FF Maintained states in the stores and dispatched the actions using redux. Used Hibernate for database persistence to perform CRUD (create, read, ... - Apr 15

Software Development Quality Assurance

Columbus, OH
... Analysed test results and identified defects, bugs, and issues, and documented them in bug tracking tools like JIRA. Participated in software release activities and provided input on release readiness. Implemented continuous integration and ... - Apr 15

Customer Service Health Care

Columbus, OH
... toileting Provide friendly companionship and social support Transport clients to personal errands, outings, and doctor's appointments Ensure client is taking medications as scheduled and issue reminders Perform light housekeeping, meal preparation, ... - Apr 15

Project Management Manager

Columbus, OH
... Developers, enabling a smooth project workflow Led daily stand-up meetings to monitor progress, assess risks, and address issues, promoting team collaboration and transparency Consistently provided comprehensive status updates to all stakeholders, ... - Apr 15

Customer Service Support Specialist

Columbus, OH
... Work Experience Morgan Stanley - (529 & Mutual Fund Support Specialist) Columbus, OH-December 2022 to October 2023 • Assisted Financial Advisor, Brand Management and Customer service associates with any 529 or mutual fund-related issues. • Assisted ... - Apr 15

Desktop Support Service Desk

Columbus, OH
... to support critical business issues 24/7 as part on an on-call rotation (after first 2-3 months) – this will be overtime work May be required to be available through a mobile device via voice and/or data during and outside of normal working hours. ... - Apr 14

Contact Center Information Technology

Pickerington, OH
... One of the first successful direct SIP trunk integrations between OCS and Cisco Call Manager Managed and upgrade three Call Manager clusters with over twenty-five hundred VoIP phones. Work with vendors to configure and deploy devices Provide ISE ... - Apr 13

Cloud Engineer Infrastructure

Gahanna, OH
... Monitored and analyzed application logs using tools like ELK and Kibana to troubleshoot issues and optimize performance. Installed and Configured the Nexus repository manager for sharing the artifacts within the company. Environment: AWS, Git, ... - Apr 11
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