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Customer Service Health Care

Location:
Columbus, OH
Salary:
22
Posted:
April 15, 2024

Contact this candidate

Resume:

Esther Uwana Edet

**** ********* ** ■ Columbus, Oh 43229 ■ Cell: 929-***-****)

Email: ad40pc@r.postjobfree.com

OBJECTIVE

I am a highly motivated, energetic, and outgoing individual who strives to continuously build my knowledge and skill set. I have a well demonstrated background in customer service, technical support, and problem resolution and am seeking a position to help me build and enhance those skills.

PROFESSIONAL EXPERIENCE

Grasmere Place- IL Chicago 05/21 to 04/23

Nursing Home/Responsibilities

Turning or moving patients.

Bathing patients.

Grooming patients by brushing their hair, teeth, shaving them, etc.

Feeding patients and documenting their food and liquid intake.

Checking vital signs such as blood pressure and heart and make sure they

INN At Bear Trail Assisted Living Facility

Columbus,Ohio 06/2023 Till Date

Duties/Responsibilities

Assist with personal care needs, including bathing, dressing, grooming, and toileting

Provide friendly companionship and social support

Transport clients to personal errands, outings, and doctor's appointments

Ensure client is taking medications as scheduled and issue reminders

Perform light housekeeping, meal preparation, and grocery shopping

Support mobility by providing assistance with walking and transfers and helping client to avoid fall risks

Serenity Home Health care- IL Chicago 01/2019 To 04/21.

Home Health Care Nurse

Provide health care services in patients residences.

Perform domestic and household tasks.

Transport and accompany patients to doctors office or to hospital.

Administer simple prescribed medications.

Assist with client’s personal care activities.

Jewel-Osco – IL Chicago, OH ■ 12/2018 to 08/2019

Warehouse Associate

• Receives inbound materials and marks materials with identifying information; record amount of material received; sort materials and stock on racks, shelves or bins in accordance with predetermined sequence such as size, color, type, or product code. Arrange materials for order assembly.

• Reads production schedule, order forms (customer, work, and/or shipping), or requisitions to determine items to be moved, gathered, or distributed. Compile’s worksheets or tickets from customer specifications. Convey materials within warehouse to appropriate department (shipping, production and/or storage), in accordance with schedule and operating procedures.

• Fills requisitions, work orders or requests for materials, tools or other stock items and distributes items to production workers or assembly line.

• Assembles customer orders from stock and places on pallets or shelves or conveys orders to packing station or shipping department.

• Operates hand truck, cart, doilies, forklift, order-picker, and walkie to transport stored items from warehouse to plant or to pick up items for shipment.

Target – Columbus, OH ■ 10/18 to 1/19

Seasonal Logistics Team Member

● Unloaded, moved, and stocked freight in proper locations within the store

● Delivered an exceptional guest experience by engaging the guest and prioritizing the guest’s needs over tasks

● Unloaded and stock cartons with efficiency and accuracy, while following all safety guidelines, operating procedures, and quality standards

Kohl’s - Columbus, OH ■, 10/18 to 1/19

Seasonal Operations Associate

● Ensured customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders

● Established quality customer service relationships by providing appropriate solutions and alternatives within established time limits including follow-up to ensure resolution

Mutual Benefits Assurance, PLC - Nigeria ■ 04/13 to 05/15

Insurance Agent

● Created and pitched presentations and closing strategies, notable increasing new employee performance

● Provided sound financial, insurance and wealth-management services to protect and grow client assets

● Achieved new insurance business production goals and objectives as established each month

● Provided mentoring and sales training for new insurance agents

ACCOMPLISHMENTS

Target IL-Chicago - Assist with training and instructing new team members, certified to operate large equipment (Forklift, Power Lift)

Mutual Benefits Assurance, PLC - Earned awards for excellent sales performance.

EDUCATION

Lagos State University (Lagos, Nigeria)

Bachelor of Science in Marketing ■ Graduated 2006

Mayola College (Lagos, Nigeria)

High School Diploma ■ Graduated 2001



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