Resume

Sign in

Customer Service Manager

Location:
New York, New York, 11415, United States
Salary:
$20.00/hour
Posted:
April 14, 2012
Email:
wmjo89@r.postjobfree.com
Contact Info:
**********@*****.***


TERESITA S. CRUZ **-** Austin St. Apt.C-*, Kew Gardens NY 11415

718-******* (home) 718-***-**** (cell)

WORK EXPERIENCE METRO REMITTANCE CENTER INC.

**/** - **/** **-70 Main St Rm. A4, Flushing, NY 11355

Junior Assistant Manager Supervises daily branch operation

Balance daily cash/checks transactions and submits

Same to accounting department

Coordinate with authorized agents regarding

Account receivables/payments

In charge of Cash in Vault/consolidate/prepare

Deposit to depository bank

Supervises/develop efficient/highly productive

Staff through periodic training

In charge of customer service/resolve complaints

Prepare monthly work schedule/vacation leave

Assist manager on overall operation/prepare reports

To Head Office - Manila

04/05 – 05/09 METRO REMITTANCE CENTER INC.

Remittance Supervisor 41-70 Main St. Rm. A4, Flushing, NY 11355

Supervises daily branch operation

Balance cash/checks receipts for the day

Assist tellers on balancing/processing of

Daily remittance transactions

Prepare reports to accounting and send remittance

To Head Office – Manila

03/98 – 04/05 METRO REMITTANCE CENTER INC.

Remittance/Teller 41-70 Main St. Rm. A4, Flushing, NY 11355

Receive/balance cash/check receipts for the day

Process remittance applications received

Prepare reports & submit same to accounting dept.

Send remittance to Head Office – Manila

09/90 – 03/98 METROPOLITAN BANK & TRUST CO.

Teller 10 East 53rd St. New York, NY 10022

Receive/balance cash/check deposit/receipts

Process withdrawals/check encashment

Assist/open new accounts for customers

Prepare/issue certification on all accounts

EDUCATION Bachelor of Science in Commerce-Finance/Banking

University of the East, Manila Philippines

Skills Microsoft Word/Excel