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Customer Service Manager

Location:
New York, New York, 11415, United States
Salary:
$20.00/hour
Posted:
April 14, 2012
Email:
wmjo89@r.postjobfree.com
Contact Info:
**********@*****.***


TERESITA S. CRUZ **-** Austin St. Apt.C-*, Kew Gardens NY 11415
718-******* (home) 718-***-**** (cell)

WORK EXPERIENCE METRO REMITTANCE CENTER INC.
**/** - **/** **-70 Main St Rm. A4, Flushing, NY 11355
Junior Assistant Manager Supervises daily branch operation
Balance daily cash/checks transactions and submits
Same to accounting department
Coordinate with authorized agents regarding
Account receivables/payments
In charge of Cash in Vault/consolidate/prepare
Deposit to depository bank
Supervises/develop efficient/highly productive
Staff through periodic training
In charge of customer service/resolve complaints
Prepare monthly work schedule/vacation leave
Assist manager on overall operation/prepare reports
To Head Office - Manila

04/05 – 05/09 METRO REMITTANCE CENTER INC.
Remittance Supervisor 41-70 Main St. Rm. A4, Flushing, NY 11355
Supervises daily branch operation
Balance cash/checks receipts for the day
Assist tellers on balancing/processing of
Daily remittance transactions
Prepare reports to accounting and send remittance
To Head Office – Manila

03/98 – 04/05 METRO REMITTANCE CENTER INC.
Remittance/Teller 41-70 Main St. Rm. A4, Flushing, NY 11355
Receive/balance cash/check receipts for the day
Process remittance applications received
Prepare reports & submit same to accounting dept.
Send remittance to Head Office – Manila

09/90 – 03/98 METROPOLITAN BANK & TRUST CO.
Teller 10 East 53rd St. New York, NY 10022
Receive/balance cash/check deposit/receipts
Process withdrawals/check encashment
Assist/open new accounts for customers
Prepare/issue certification on all accounts

EDUCATION Bachelor of Science in Commerce-Finance/Banking
University of the East, Manila Philippines

Skills Microsoft Word/Excel