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Customer Service High School

Location:
Chicago, Illinois, 60649, United States
Salary:
negotiable
Posted:
June 09, 2012
Email:
e9t8t0@r.postjobfree.com
Contact Info:
**********@*****.***


Sharon L. Evans

**** *. ********* ***.

Chicago, Illinois 60637

Cell: 708-***-****

Alternate: 708-***-****

e9t8t0@r.postjobfree.com

OBJECTIVE:

To obtain a rewarding position that will allow me the opportunity to apply my housekeeping experience, and to possibly enhance my skills.

QUALIFICATIONS:

• Experienced housekeeper of 18 years in 5 star hotel.

• In-depth knowledge of the material, equipments and processes utilized in cleaning supplies.

• Computer software knowledge including Microsoft word, works, power point etc.

• Highly developed interpersonal skills.

• Great customer service with effective communication skills both verbally and written.

• Can lift up to 28 pounds or more of load.

EMPLOYMENT EXPERIENCE:

Omni Ambassador East Hotel November 23, 1992- August 10, 2011

1301 N. State Parkway

Chicago, Ill, 60610

• Responsible to maintain the housekeeping daily activities.

• Vacuum all rooms including behind furniture clean carper, dusts and cleaning bathrooms.

• Maintained list of vacancy rooms ready to clean.

• Ensured clean uniforms and maintain positive working relationships to the guests.

• Ensured standards of guest rooms.

• Solved guest problems to exceed customer expectations.

• Provided training to new employees, given monthly safety training, and effectively preventing injuries.

• Communicated effectively with all hotel departments for all guests.

EDUCATION:

South Shore High School (1975 to 1979) Chicago, Illinois

REFERENCES:

Available upon request