NAIKA PIERRE

CUSTOMER SERVICE

OBJECTIVE

Dedicated and results-driven customer service professional with a proven track record of exceeding customer expectations. Seeking to leverage strong communication and problem-solving skills to contribute effectively to a dynamic team environment and enhance customer satisfaction at SURGE STAFFING.”

CONTACT

ad4xl7@r.postjobfree.com

614-***-****

1670 Shanley Dr, Apt 6

Columbus, OHIO

EXPERIENCE

HOUSEKEEPER 02/2022 – 04/2023

PIER HOUSE RESORT - KEY WEST, FLORIDA.

• Perform daily cleaning tasks such as vacuuming, mopping, dusting, and sanitizing to maintain high cleanliness standards in guest rooms and common areas.

• Efficiently manage inventory and restock cleaning supplies to ensure uninterrupted workflow.

• Collaborate with team members to prioritize tasks and complete assignments within tight deadlines.

• Provide exceptional customer service by promptly addressing guest requests and resolving any issues to their satisfaction.

• Adhere to health and safety protocols to create a safe and hygienic environment for guests and staff.

• Received multiple commendations from guests for attention to detail and professionalism in maintaining hotel cleanliness.”

CASHIER ASSISTANT 05/2023 – 12/2023

• Provide excellent customer service by greeting customers, handling inquiries, and resolving issues in a friendly and efficient manner.

• Assist cashiers with scanning items, processing transactions, and bagging purchases to expedite the checkout process.

• Maintain cleanliness and organization of the checkout area, including ensuring that supplies such as bags and receipt paper are well-stocked

ABOUT ME

Dedicated and empathetic customer service professional with a passion for providing exceptional support and assistance to customers. With 3 years of experience in the field, I have developed strong communication, problem-solving, and interpersonal skills that allow me to effectively address customer needs and concerns. I thrive in fast-paced environments and am adept at remaining calm and composed under pressure. My goal is to exceed customer expectations while contributing positively to the success of the team and the organization.

SKILLS

Microsoft word

Multilingual

RF Scanner

Cleaning experience

Order Picking

Packaging